6 of 6 Remote Remedy ITSM Jobs in the UK excluding London

verbal communication skills.Ability to interface with key software/hardware partners such as Microsoft and AvePoint.Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITIL Certification and a solid understanding of ITIL principles, functions, and processes is a plus.Experience with server, storage, and network technologies. If you More ❯

and verbal communication skills. Effective interface experience with software/hardware partners (e.g., Microsoft, Cisco). Familiarity with incident, change, and problem management disciplines; knowledge of Remedy ITSM toolset is a plus. Desired Skills/Experience: Telephony and network experience. ITIL Certification with an in-depth understanding of ITIL principles is a plus. If you're ready More ❯

managing high-priority incidents in a shared service or multi-client IT environment. Strong understanding of ITIL principles and frameworks. Familiarity with IT service management tools such as Remedy or equivalent platforms. Excellent communication, coordination and stakeholder management skills. Ability to perform effectively under pressure in high-stakes situations. Desirable Attributes: Proactive mindset with a commitment to continuous More ❯

issue resolution, and system readiness across assigned User Organisations. About You: Strong background in the design, configuration, testing, and deployment of IT Service Management systems (e.g., ServiceNow, BMC Remedy, or similar). Solid understanding of large-scale public safety or critical communications programmes, ideally including previous work on secure networks. Experience working with or within Emergency Services organisations More ❯

lifecycle, enabling successful and seamless transition into live operations. You will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. … solutions. Solution Architects & Security: to influence technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage … or ITIL Expert certification. Experience working in secure or regulated environments (e.g. public sector, finance, defence, healthcare). Experience with service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. Clearance Requirements: Clearance to Start- DV Clearance for Role- DV Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share More ❯

also be required to provide out of hours escalation support to the out of hours engineers on every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Skilled in developing and managing Service Level Agreements (SLAs) to More ❯