12 of 12 Remote Remote Monitoring and Management Jobs in the UK excluding London

The Position The Director of Managed and Support Services will play a pivotal role in Electrosonic transformation to a service-led organisation. This is a strategic and operational leadership role, responsible for delivering exceptional service experiences, driving customer satisfaction, and developing scalable services that deliver long-term value to clients. You will lead and evolve our support services, field service … operations, and managed services portfolio while collaborating cross-functionally with sales, project delivery, IT, and product development. This role is also responsible for developing the technology stack and processes needed to scale service delivery, in close partnership with the IT team. This role reports to the Chief Executive Officer and leads a diverse team. As the senior leader, it is … an opportunity for someone to build and drive a team focused on growth while maintaining a high level of execution and P&L success. What you will be doing Service Delivery & Customer Experience Ensure consistent, high-quality delivery of managed and support services across all regions. Own and improve service performance metrics such as SLA compliance, uptime, issue resolution time More ❯

IT Technician Location: Alnwick Salary: Competitive The Role Our client is seeking a skilled and motivated IT Technician to join their team. The successful candidate will be responsible for providing technical support and maintenance services to ensure the smooth operation of their IT systems, hardware, software, and network infrastructure. This role is ideal for someone who enjoys problem-solving, working … with technology, and supporting users in a dynamic environment. Key Responsibilities Provide first-line technical support to employees via phone, email, or in person. Install, configure, and maintain computers, laptops, printers, phones, and other IT equipment. Troubleshoot and resolve hardware, software, and connectivity issues. Support internal users with application-related queries and system access. Monitor and maintain network performance and … security. Perform regular system backups and disaster recovery tests. Maintain accurate records of service requests, installations, and configurations. Assist with the management of servers, cloud services, and user accounts. Ensure compliance with company IT policies and procedures. Participate in after-hours support on a rotational basis. Skills and Qualifications Cisco Networking experience 1–3 years of experience in a technical More ❯

IT Technician Location: Alnwick Salary: Competitive The Role Our client is seeking a skilled and motivated IT Technician to join their team. The successful candidate will be responsible for providing technical support and maintenance services to ensure the smooth operation of their IT systems, hardware, software, and network infrastructure. This role is ideal for someone who enjoys problem-solving, working … with technology, and supporting users in a dynamic environment. Key Responsibilities * Provide first-line technical support to employees via phone, email, or in person. * Install, configure, and maintain computers, laptops, printers, phones, and other IT equipment. * Troubleshoot and resolve hardware, software, and connectivity issues. * Support internal users with application-related queries and system access. * Monitor and maintain network performance and … security. * Perform regular system backups and disaster recovery tests. * Maintain accurate records of service requests, installations, and configurations. * Assist with the management of servers, cloud services, and user accounts. * Ensure compliance with company IT policies and procedures. * Participate in after-hours support on a rotational basis. Skills and Qualifications * Cisco Networking experience * 1-3 years of experience in a technical More ❯

Are you a passionate problem-solver with a genuine interest in technology? Do you thrive on helping others and possess excellent communication skills? If so, Bluebell IT Solutions wants to hear from you! They are not looking for existing technical gurus; instead, they are seeking individuals with the right attitude, a thirst for knowledge, and a natural ability to connect … with people. If you're confident, eager to learn, and passionate about technology, they can teach you the rest! They are thrilled to offer an exciting and unique 3-year IT Apprenticeship opportunity, designed to launch your career in the IT industry. This isn't just a job; it's a comprehensive programme that will see you gain valuable, hands … on experience as a Microsoft IT Support Apprentice, directly progressing into a Level 4 CompTIA Network Engineer Programme. They are committed to nurturing talent and providing a clear pathway for your professional growth within their team. At Bluebell IT Solutions, they pride themselves on providing top-tier IT support and solutions to their diverse range of clients. They believe in More ❯

Social network you want to login/join with: MSP Implementation Consultant - Candidates must have 3+ years experience within the Managed IT Service Provider industry. Location: Remote (UK applicants only) Employment Type: Full Time About the Role: Are you ready to make an impact in the Managed IT Service Provider industry? Do you have experience within an IT Support role … Have you previously implemented PSA, RMM or ticketing systems? As an Implementation Consultant , you'll play a critical role in delivering and optimising core systems like PSA, RMM, and reporting platforms for MSP businesses worldwide. By tailoring solutions to their unique business needs, you’ll drive measurable outcomes, enhance efficiency, and help partners achieve sustained success. At the heart of … this role is collaboration, innovation, and the drive to stay ahead in an ever-evolving industry. If you have MSP experience and thrive in a dynamic, fast-paced environment, this could be your perfect fit! What You'll Be Doing Manage multiple implementation projects from start to finish, ensuring seamless execution. Act as the primary contact, training stakeholders and end More ❯

2nd Line IT Helpdesk Technical Support – Permanent A rare opportunity to join a leading MSP and gain a solid grounding in delivering IT services with further progression options. Due to continued growth, a role has been newly created for a further team member within Tristar Tech Solutions based in Welwyn Garden City. This is the ideal job for driven individuals … looking to accelerate their exposure and experience of technology solutions within a fast-paced, growing, supportive and nurturing environment. Tristar Tech Solutions offer key training opportunities, and a clear growth and progression path for your career, including paid certifications. This exciting role will consist of Service Desk and Fieldwork with flexibility of being office-based or a mix of working … from home. Duties & Responsibilities The role will include working with and therefore requires experience of; MS Office Applications Office 365 Setup, Configuration and Management Backup Technologies Windows 10 and Windows 7 VPN configurations and management Virtualisation software such as Hyper-V/VMWare/OnApp Windows Server 2019/2016/2012 Active Directory, DHCP and DNS, TCP/IP More ❯

IT Support Technician to join a growing MSP. This is a varied, hands-on role where you'll support local businesses across a range of technologies - from Microsoft 365 and networking to on-site troubleshooting and project work. If you're a team player who enjoys learning, problem-solving, and building relationships with clients, they would love to hear from … you. Job Overview Our client is passionate about providing cutting-edge IT solutions that empower businesses across West and North Yorkshire. As a Managed Service Provider (MSP) with a proven track record of excellence, they specialise in creating tailored IT services for small and medium-sized businesses, helping them operate efficiently and securely. Their approach is built on trust, collaboration … and delivering exceptional service. By joining a close-knit team, you'll be part of a company that values innovation, flexibility, and the people behind the technology. If you thrive on solving complex problems, supporting businesses to grow, and working as part of a dynamic and collaborative team, this is the opportunity for you. In this role, you will take More ❯

to login/join with: IT Help Desk Engineer Wanted This role will be primarily based in our office in Lancing, with flexibility to work from home at times and visit customer sites as needed. The successful candidate will have experience working in an MSP environment in a 1st/2nd line support position. Experience Administration and support of Office … Experience working in an MSP environment Administration of Windows Server, Windows Pro, and Mac OSX Support of Windows 10 & 11 Support of third-party applications like anti-virus and common accountancy products Use of RMM software for remote access and diagnostics Support of network products such as firewalls, routers, wireless networks, and switches Upgrading of computer hardware Remuneration Base salary … pm Participation in the company performance-related bonus scheme Option to join the company pension scheme Up to 37 days off per year, including bank holidays, birthday, and long-term service bonus (after two years); initially up to 32 days including bank holidays and birthday, with 3 days reserved for Christmas Occasional paid overtime or time off in lieu Opportunity More ❯

you want to login/join with: Senior IT Technician required. My client is a large award-winning IT firm based in Penryn, Cornwall. They provide IT Support, Cybersecurity and Cloud Phone Systems for Businesses and Schools throughout Cornwall, Devon and beyond. They are now seeking a people person that enjoys interacting with customers for this challenging but very rewarding … role. If you are a qualified IT engineer with a minimum of 3 years experience supporting Microsoft networks and Microsoft Cloud Solutions, then this may well be the role you are looking for to advance your IT career further. The role of Senior Engineer involves working on projects to move customers into an Azure environment, visiting our customer site to … resolve issues that may have been reported, and working from the office as well as home working. Position Responsibilities Managing and recording tech support tasks in NCI’s Ticketing System Communicate to customers the status of their ticket every step of the journey to completion Providing tech support and assistance via remote tools (RMM/PSA) Tech support of Windows More ❯

Azure 3rd Line Engineer (Managed Service Provider) Job Title: Azure 3rd Line Engineer Salary: £55,000 £60,000 DOE Role Overview We are looking for an experienced and highly skilled Azure 3rd Line Engineer to join our technical team within a dynamic and fast-paced Managed Service Provider (MSP) environment. This role will focus on advanced support of Microsoft Azure … based solutions for multiple clients across a range of industries. Key Responsibilities Provide expert 3rd line support for Microsoft Azure environments, hybrid cloud systems, and core infrastructure services. Respond to and resolve escalated technical incidents and service requests Monitor and maintain the health, performance, and security of cloud and hybrid systems. Implement and support identity and access management using Azure … AD, conditional access, and MFA. Work closely with the Projects and Security teams on cloud deployments, patching strategies, and compliance (e.g. Cyber Essentials Plus, ISO 27001). Liaise with vendors and escalate issues where necessary to Microsoft or third-party support teams. Support the technical enablement of junior staff and provide mentoring when required. Essential Skills & Experience Proven experience in More ❯

Why N-able N-able is the leading global provider of complete IT management and Automation solutions for Managed Service Providers (MSPs). Our award-winning product suite includes the industry's RMM Service Automation Platform and has a proven track record of helping MSPs standardize and automate the setup and delivery of IT services to achieve true scalability. The … Senior Application Security Engineer plays a critical role in enhancing our application security posture by conducting advanced security assessments, leading security initiatives, and collaborating with development teams to integrate security into the software development lifecycle. The position plays a key role in identifying and mitigating security vulnerabilities to protect our applications and data. This role is based in our Edinburgh … hub. What You'll Do Assist in maturing organizational processes that drive complex security efforts for internal teams and external partners. Develop and implement workflows to automate security testing/vulnerability detection within the software development lifecycle. Advocate for security as a subject matter expert across multiple organizations, holding discussions on security topics and enhancing awareness of application security objectives More ❯

benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions. Join us on this exciting journey and let's achieve greatness together! About Us | Leading UK Cloud Solutions Provider | Babble Job Description Join Our Dynamic Team as a Field Engineer - Tech Team Be the onsite presence for … Babbles Tech delivery providing exceptional levels of service and support on client sites. Carry out both proactive and reactive site visits, including contracted maintenance days, high priority outages and assisting with project works/installations. Keep customers downtime to a minimum by troubleshooting, diagnosing and resolving IT issues, whilst working alongside other teams in the business. Accountabilities And Deliverables Complete … Technical site visits including break-fix priority incidents, installing and deploying new hardware and software, scheduled contracted health check days as well as site audits and documentation. Troubleshoot, diagnose and resolve IT issues efficiently within a timely manner to reduce downtime. Assisting project team with migrations and deployments. Act as point of contact for technical issues and queries whilst on More ❯