you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. SeniorSupport Engineering Manager Belfast THALES Services Centre … of Competence (SCC) are seeking to recruit a dynamic & experienced SeniorSupport Engineering Manager . This role will form part of the leadership team providing Integrated Logistic Support domain expertise and governance with delegated responsibility from the function's Head for a significant share of the … ILS team. This group consists of Reliability, Availability & Maintainability Engineers and Specialists, Supportability Analysts, Life-cycle Cost & Availability Modellers, alongside DRACAS Analysts for our Support Engineering department . The Support Engineering (ILS) Function is an integral part of the wider, multi-disciplinary Through Life Support Engineering (TSE More ❯
Halian Technologies is looking for an experienced and driven Senior Application SupportManager (Retail and Digital) to lead the delivery of enterprise-scale application support across digital and in-venue systems for a high-impact, consumer-facing environment. This is a senior leadership role that … system availability, service performance, and continuous improvement across the digital and retail landscape. Key Responsibilities: Provide visionary leadership across digital and retail IT application support Line manage and develop a high-performing support team , including performance and career development Design and implement strategic plans to enhance service quality … and resilience Drive a customer-first culture in IT support, balancing user experience and operational efficiency Collaborate with digital product, project, and third-party vendor teams to resolve issues quickly and effectively Maintain and improve service availability , performance monitoring , and incident management Lead problem resolution, root cause analysis, and More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Starling Bank
the way in inclusive digital banking by ensuring every customer with additional needs is supported, valued and empowered to achieve financial wellbeing. As the Senior Customer Care & Vulnerability SupportManager will work closely with the Head of Customer Care & Vulnerability Support, the Customer Care Team(s … and Operations Senior Managers across Operations to ensure operational delivery of the Vulnerable Customer Strategy. You will work with the Head of Customer and Vulnerability Support to ensure the vulnerable customer strategy is designed and delivered within Operations, supporting our customers, colleagues and the Bank You will work … collaboratively across Customer operations and the wider business, ensuring that the defined, high support standard is achieved across the multi-team function, and that QC, QA, and OT are within tolerance, with required improvements being made. You will support the oversight and responsibility for the performance of the More ❯