26 to 50 of 61 Service Design Jobs in the UK excluding London

we want to provide a strategic, transformational, and university-wide approach to digital technology and innovation through creating a modern technology workforce that can design and deliver services to enable next generation learning, teaching, research and drive innovation across our organisation. The role The Associate Director of Products is … closely with Director of Technology Transformation, and in partnership with the wider leadership team to lead our journey towards a product-led, user-centric service model. In this newly created role, you will get the opportunity to shape and direct the delivery and development of our digital product portfolio … building and enabling our product teams to work collaboratively to design, deliver and continually improve a sustainable and unified technology enabled experience for our students and staff. As we embark on this product journey, you'll be pivotal in leveraging your product knowledge and experience to set the strategy more »

of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an experienced Head of Service Management who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would … be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to ensure the … managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party vendor management. Your strategic leadership and collaboration with internal more »

Service transition and design analyst £36,024 - £44,263 (can go higher for the right person) + exciting benefits package Manchester - hybrid working Our client is on the lookout for a Service transition and design analyst to ensure that new and changed services are consistently designed … and transition in line with the IT Services Strategy, and that they meet current and future customer requirements. You will co-ordinate all Service Design and Transition activities working closely with Project Teams, Workstream Leads and the Service Assurance Management Teams to capture the production Service Design and Service Transition requirements. You will ensure that these requirements are understood, considered and addressed within the project lifecycle through Service Design Packages and the attainment of agreed Service Transition and Operational Readiness criteria Key Duties and Responsibilities: The creation of Service more »

of a team to achieve shared goals? Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a … day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services. We have six regional centres Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this … to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The successful candidate will provide strategic planning, service improvement expertise and change leadership capability to support delivery of NHS 24s strategic aims and corporate planning deliverables. This will include the design more »

with Microsoft Azure implementation and migration projects, including; Azure Networking, Azure Virtual Machines and Scale Sets, Azure storage, Azure Backup and Azure Site Recovery Service Design: Collaborating with business owners and technical teams to define and implement comprehensive operational requirements and service designs A strong understanding of … we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus* and annual pay review 25 days* holiday plus bank more »

can help you grow. We're never one-size-fits-all. Our careers are as unique as you are. We are looking for a Service Transition Manager to help ensure new initiatives are designed to the standards defined by our IT Service practices in order to transition solutions … into live that are fit for purpose and fit for use. You will also, as part of the Service Design and Transition team contribute to the overall success and ongoing improvement of the Service Design and Transition Framework and help drive a holistic approach to delivery. … a selection of project or product initiatives ensuring they are designed to the required standards and the required NFRs have been considered. Ensuring the Service practice owners' requirements are met, or any appropriate risks are raised. Reviewing the Business Requirements document and being an approver of the included Service more »

Deputy Director of Digital Architecture and Design page is loaded Deputy Director of Digital Architecture and Design Apply locations Liverpool Norwich Newport Birmingham time type Full time posted on Posted 3 Days Ago job requisition id R0001897 Salary range £75,000 - £117,800 Job description Position … Deputy Director of Digital Architecture and Design Band: SCS1 Salary: £75,000 - £117,800 Location: Liverpool/Norwich/Newport/Birmingham Term: Permanent Hours: full time/part time/job share/compressed Closing Date: 08-07-24 To access the full candidate pack please … visit Civil Service jobs where it's attached as PDF. Please note: this campaign is being managed by Global Resourcing, please contact them at CCS-DDDAD@global-resourcing.com to make an application or for any queries. The role The Deputy Director of Digital Architecture and Design is a more »

Job summary We are looking for someone who is highly motivated and who can make a high impact to our Service Desk. We are lucky that we have very competent staff already in place but now require an Operational Service Desk manager to provide maternity cover for … months. The Operational Service Desk manager will act as a main lead for the SART (Systems, Application and Reporting) Service Desk managing a multi-skilled team with geographical challenges and will work as part of the management team within the service alongside the Head of Systems, Business … Analyst Lead, Reporting Solutions Architect and Senior Team Managers. This role will be expected to devise, operate and manage within Service Level Agreements/Operational Level Agreement standards expected by customers for the Service Desk function. The role is expected to work across all stages of Service more »

iterating, doing the hard work so that it's easier for our users. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … NHS Car lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job You will own the design and iteration of products or services, and support delivery teams with your knowledge of user needs and business goals to define scopes and priorities … NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join more »

Essential Educated to masters degree level or equivalent experience working at a similar level with experience of major transformational change programmes and projects, and service design Experience Essential Significant experience of leading large programme teams, delivering change, establishing teams and new ways of working, with specific experience in … understanding of governance and control of public funds and ability to critically review, challenge and utilise financial information for decision making Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other more »

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually … sharing knowledge and expertise. We are all passionate about user-centered design, critical thinking, problem-solving, and designing and building digital services and products. Working with our client would give you opportunities to develop and grow, working with major clients in both public and private sectors. Our offices are … working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability more »

and addressing business and user challenges through technology development. Your responsibilities will involve collaborating closely with users, stakeholders, and Scrum development teams to research, design, and deliver digital experiences for prestigious clients. You'll engage with end-users and customer communities to gather insights, create prototypes, and solicit feedback … on designs. Experience : Experience applying a User-Centric Design approach to digital and software projects, involving close collaboration with end-users and stakeholders. Proficiency in producing high-quality UX outputs including Personas, Journey Maps, Blueprints, and Site Maps/IA. Proficiency in creating wireframes, functional specifications, and interactive prototypes … needs, and effectively communicating findings to client stakeholders. Ability to work effectively in multi-disciplinary teams and with end-users to understand, research, and design digital solutions. Desirable : Experience with GDS (Government Digital Services). Knowledge in one or more of the following areas: Information Architecture, Service Design more »

digital solutions to complex business challenges. If you’re looking to work on cutting-edge projects using a combination of strategic thinking, customer-centric service design, and agile engineering practices, then this is the opportunity for you! Requirements: Experience in the design and deployment of production data more »

consulting services and drive significant improvements in operational efficiency and digital integration for high-profile clients.Key Responsibilities:Spearhead client engagements, focusing on operating model design, service design, and operations transformation in a digital and cloud-based context.Leverage industry knowledge and technical expertise to address complex challenges, enhance … business development activities and contribute to the growth of our practice through thought leadership and strategic initiatives.Qualifications and Skills:Demonstrable experience in operating model design, digital transformation, and strategic consulting within the UK Public Sector.Proficiency in project management, with a proven ability to deliver projects on time and within more »

great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, Service Designers, Interaction Designers, Business Analysts, and Engineers to deliver industry-leading experiences across a broad range of products and services.Your Role Will Include:Planning … and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations.Developing user archetypes, journey maps, and other user-centred design and research artefacts to effectively communicate user insights and facilitate decision-making.Collaborating with designers, product managers, and developers to translate research findings into well … needs and preferences are considered at every stage.Staying up to date with the latest trends, tools, and methodologies in user research and user-centred design, constantly evolving your craft to maximise impact, pace, and value.Ideal Criteria for a User Researcher:Proven experience in conducting user research studies, employing a more »

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … alike. Role Overview The role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »

IT Service Designer (Service Transition Management) Location: Remote (1 day p/quater in either Bristol, Preston, Frimley) Salary: £45,000 - £60,000 + 10% Bonus + excellent bens. What you'll be doing - IT Service Designer (Service Transition Management) Designing Services for optimal availability via … introduction of robust proactive service management processes and designing for end user consumption ensuring positive User Experiences are delivered Creation of Service Design Packs and implementation of Service Transition Plans to realise new Services meeting agreed requirements Delivering Service Design for multiple projects within … behalf of the programme, ensuring effective co-ordination and communication between project managers, the programme leads and the customers Your skills and experiences - IT Service Designer (Service Transition Management) Knowledge of IT Service Management and Service Transition Management ITIL/Six Sigma qualifications desirable. Training and more »

Job summary The Health and Justice Services Directorate of CNWL NHS Foundation Trust is passionate about working with committed staff to provide an excellent service to those in prison, often a vulnerable and poorly served group. We aim to deliver quality, patient-focused care and are recruiting to a … our approach and to our intent to support and retain an excellent team. Focused training which contributes to your own development and to our service need will be supported. The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and … support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings. Main duties of the job Leadership of psychological services within integrated mental healthcare teams. Strategic oversight and leadership experience - strong communication more »

Job summary An exciting opportunity has arisen as a Senior Service Transformation Manager, on a fixed term two year contract, to support a range of improvement projects taking place across our 8 Nottingham City Primary Care Networks and working as part of the Nottingham and Nottinghamshire Primary Care Transformation … Team Reporting to the Deputy Director (Primary Care Transformation), you will lead on service improvement projects to support a range of projects which may be related to the development of thriving primary care, improving the primary and secondary care interface, PCN population health management projects and implementation of the … ICB Primary Care Strategy. Main duties of the job Implement effective processes and procedures around process analysis, service design, resource planning and financial management of portfolio Ensure strong awareness of the local health care/population health needs and current market in order to deliver an effective strategy. more »

gap between business requirements and technical implementation. This role requires an understanding of cloud architecture, data management, and software development practices. Responsibilities: Lead the design and architecture of complex, scalable, and secure solutions that meet business requirements. Integrate seamlessly with existing systems, including accurate estimation of anticipated effort, time … and costs, such as licensing impacts. Provide technical guidance and mentorship to DevOps teams, ensuring best practices are met. Producing quality and deliverable solution design documents and artefacts. Work closely with business stakeholders, product managers, transformation and DevOps teams to understand requirements and translate them into technical solutions. Be … and optimal practices in data and software architecture. Relevant certifications include TOGAF, Azure Solutions Architect, ITIL, or their equivalents. Preferred: Extensive experience in solution design and architectural thinking. Sound knowledge of API and Integration architectures, encompassing legacy integration. Background in consultancy, technical leadership, or service design. Hit the more »

will be responsible for carrying out user research across its digital transformation projects. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours)Flexi timeHybrid working model (we are currently working largely … street discounts! Main duties of the job Taking responsibility for specific areas of the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate … research strategies to facilitate early stage concept and prototype testing, and continual research on design iterations. Leading the research process from developing a research and recruitment approach, through to fieldwork, analysis and report writing. Planning and conducting qualitative research to a high standard - from interviewing to moderating workshops and more »

The Opportunity: You will be joining a vibrant team focused on delivering as a User-Centered Design Consultant that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where you will utilise your expertise in User Centered Design (UCD) and … this role, you will be designing and improving the end-to-end journey of the services and products, typically focusing on the User-Centered Design across multiple touchpoints, where you'll develop strong bonds with clients and stakeholders through a transparent and consultative approach, crafting enriching experiences that leave … house and wanting exposure to working across a suite of cross-functional projects Expertise within more than one UCD discipline including user research, interaction design, service design, content design or UX design Proven track record in developing user journeys, service maps and blueprints, with more »

future development of the digital platform and products. Day to day, you will lead the work to develop and refine requirements for platform and service enhancements, delivering innovative solutions and ensuring live services are managed securely and cost-effectively. Key Objectives and Responsibilities: Leadership: Own service design … feedback Ensure organization-wide understanding and use of the digital platform Contribute to strategic decisions and collaborative culture Improve agile practices and customer-focused design Roadmap Delivery: Lead technology vision and roadmap delivery Project management of platform enhancements and legacy transitions Plan and prioritize resources effectively Manage third-party … services and contractors Service Management: Set and manage budget for technology and platform spend Collaborate and provide technical assurance for specialist software Key requirements and experience: An understanding of the software development Knowledge of APIs and database technologies Excellent communication and presentation skills Strong troubleshooting and problem-solving skills more »

of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an experienced Head of Service Management who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would … be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to ensure the … managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party vendor management. Your strategic leadership and collaboration with internal more »