1 to 5 of 5 Service Desk Agent Jobs in the UK excluding London

Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role … will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts … services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of a team. more »

Job summary Previous candidates need not to apply IM&T service Desk Agent The post holder will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service, which ensures the maximum availability, performance and utilisation of information systems … also participate in an on-call rota with other members of the team Main duties of the job To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and email. Offering advice to end … equivalent relevant experience Relevant IT specialist course Desirable Obtained or working towards EDCL qualifications ITIL qualifications Experience Essential experience working in a busy ICT Service Desk environment Problem solving within a mixed computing environment Experience of working in a service delivery function Influencing the application of IT more »

Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role … will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts … services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of a team. more »

Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed … people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to provide first class customer service while … solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting more »

Exciting new opportunity for IT Service Desk Agents based in Wakefield on a Temporary contract 6/12 months contract. The company are keen to drive the hiring within and are looking for candidates that would be potential and suitable permanent employees at the end of the contract. … As the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. Key Accountabilities Technical Capability. Works under supervision, supporting standard technical queries …/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Business Awareness. Develops an understanding of customer's environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer enquiries ensuring established processes/systems more »