1 to 25 of 32 Remote/Hybrid Service Desk Analyst Jobs in the UK excluding London

IT Service Desk Analyst — Microsoft 365 & Entra ID Expert

Location
Newcastle upon Tyne, England, United Kingdom
Service Desk Analyst United Kingdom - Newcastle Upon Tyne Reporting to: IT Service Desk Lead Remuneration: £32,000.00 per annum Contract Type: Permanent/Full time - 40 hours per week Location: Patient Support Centre, Newcastle upon Tyne Closing Date for applications: Monday 16th November 2026* About … skills, and gain valuable life experience—all while enjoying the flexibility of a full-time role. As part of a leading online mental health service, you'll collaborate with innovative, forward-thinking professionals in a dynamic, multidisciplinary team committed to making a real difference. The IT Service Desk ...

1st Line IT Service Desk Analyst

Location
Sheffield, England, United Kingdom
Line IT Service Desk Analyst Application Deadline: 12 November 2026 Department: IT Infrastructure and Operations Employment Type: Permanent Location: Sheffield Compensation: £26,000/year Description IT Service Desk Analyst Location: Sheffield (hybrid working – office attendance expected 4–5 days per week) Contract: Permanent … suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology and plenty more THE ROLE As an IT Service Desk Analyst, you'll be the first point of contact for colleagues requiring technical support across a range of systems, applications ...

IT Service Desk Analyst

Hiring Organisation
phs Group
Location
Caerphilly, Wales, United Kingdom
Employment Type
Permanent Contract, Remote
Salary
£26,666
About The Role IT Service Desk Experts - we're looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based … Group – the leading Hygiene Services provider in the UK. We're looking for the right person to join us as an IT Service Desk Analyst and it's a role you will enjoy. This role is ideal for you if you are technically minded and like ...

Service Desk Analyst

Location
Chorley, England, United Kingdom
Positive Solutions Limited is seeking a Service Desk Analyst to join their growing team. As a Service Desk Analyst, you will be responsible for providing first-line IT support and excellent customer service to users across the organisation. This includes resolving incidents, fulfilling … requests, and escalating issues as necessary. The role contributes to maintaining a high standard of service delivery and supports compliance with organisational policies, including ISO 27001 and ISO 9001 standards. ABOUT POSITIVE SOLUTIONS LIMITED: Positive Solutions has been delivering healthcare technology to pharmacies across the UK since ...

Service Desk Analyst

Location
Burford, England, United Kingdom
Service Desk Analyst Application Deadline: 11 October 2026 Department: Information Services Employment Type: Permanent Location: Burford Reporting To: Service Desk Manager Compensation: £24,000 - £26,000/year Description Contract: Permanent, full time Salary: £24,000 - £26,000 per annum Location: Burford, Oxfordshire (hybrid working … making technology actually work the way it should? If so, this could be the role for you! We’re looking for an IT Service Desk Analyst to join our Information Services team, where you’ll be one of the friendly, knowledgeable faces of IT across the organisation ...

Service Desk Analyst

Hiring Organisation
Intuition IT Solutions Ltd
Location
Frodsham, Cheshire, UK
Description \n Job Title: Service Desk Analyst \n Location: Chester UK (Hybrid) \n Employment type: Contract Inside Ir35 \n JD for the role: \n Note: The client is looking for someone who can speak both English and German fluently. \n Essential Duties and Responsibilities \n Work … part of the Shift system on the IT Service Desk \n Receives and handles requests for service, following agreed procedures. \n 1st line support: troubleshooting of IT related problems \n Promptly allocates calls as appropriate. \n Logs incidents and service requests and maintains relevant records ...

Service Desk Analyst

Hiring Organisation
Intuition IT Solutions Ltd
Location
Mold, Flintshire, UK
Description \n Job Title: Service Desk Analyst \n Location: Chester UK (Hybrid) \n Employment type: Contract Inside Ir35 \n JD for the role: \n Note: The client is looking for someone who can speak both English and German fluently. \n Essential Duties and Responsibilities \n Work … part of the Shift system on the IT Service Desk \n Receives and handles requests for service, following agreed procedures. \n 1st line support: troubleshooting of IT related problems \n Promptly allocates calls as appropriate. \n Logs incidents and service requests and maintains relevant records ...

ASPIRE Global Service Centre – Service Desk Level 1/Level 2 Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
Full-time Department: ASPIRE GSC Service Desk Company Description Version 1 is a trusted technology services and digital transformation partner, helping organisations innovate, modernise and maximise the value of their technology investments . Our expertise spans cloud, data & AI, enterprise applications, digital transformation and managed services , supporting leading … public and private sector organisations. At the heart of our Managed Services capability is the Service Reliability Group (SRG) , delivering business-critical services across: Application Managed Services Cloud Management & Optimisation (Azure, AWS and OCI) Infrastructure & Database Managed Services Digital Workplace & Service Desk Operations Through our ASPIRE Managed ...

Service Desk Analyst L1

Location
Aberdeen City, Scotland, United Kingdom
services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market. Job Description Role: Service Desk Analyst L1 Is it Permanent/Contract: Perm Is it Onsite/Remote/Hybrid: onsite No. of Positions: 1 Experience … Skills: Graduate with at least 3 years of experience working in Service Desk personnel in UK. Good English communication skills with a Versant Score of 70. Basic knowledge of Incident, Change, and Problem Management. Service Desk Responsibilities : Take full responsibility for handling Incidents and Service ...

IT Service Desk Analyst

Hiring Organisation
SF Partners
Location
North West, United Kingdom
Employment Type
Permanent
Salary
£28000 - £30000/annum
Service Desk Analyst Manchester - £28,000-£30,000 - Hybrid working SF Technology is recruiting an IT Service Desk Analyst for an established business in Manchester. Joining a friendly IT team, you will support colleagues across multiple offices, resolving technical issues and keeping users informed … Supporting devices through Intune and assisting with mobile device queries. - Setting up laptops and managing starter and leaver requests. - Managing your ticket queue, meeting service targets and escalating issues when needed. - Maintaining clear documentation and contributing to the IT knowledge base. About you You will ideally have around ...

Senior Service Desk Analyst

Location
Newcastle upon Tyne, England, United Kingdom
Full Time vacancy that will close in 10 days at 23:59 GMT . The Vacancy An exciting opportunity has arisen for a Senior Service Desk Analyst to join our Technology and Change team based in Newcastle upon Tyne. This is an interesting and varied role, with … involved in some exciting IT projects and you'll be empowered to bring your own ideas and improvements to the team. Our IT Service Desk is the central point of contact for all IT related incidents, service requests and issue resolution. Reporting into our Service Desk ...

Service Desk Analyst

Location
Watford, England, United Kingdom
Service Desk Analyst. Salary: £30,000 per annum. Location: Watford with Hybrid working. Contract: Permanent – 35 hours per week. Benefits: Over 7 weeks inclusive paid leave and the option to buy or sell leave. 1 well-being day per year. Cycle to work scheme. Excellent training … need, hasn’t. So as long as children need us, we’ll be here. A bit about the role We’re looking for a Service Desk Analyst to join our team working at our offices in Watford on a hybrid basis. If you’ve got 2nd line ...

IT Service Desk Analyst

Location
Bridgend, Wales, United Kingdom
Title: IT Service Desk AnalystReporting to: Service Desk LeadL ocation: BridgendPosition Type: Full Time, primarily office-based, with the possibility of working from home one day per week.Hours: Shift pattern between 08:00 and 18:00, Monday to Friday, with occasional out-of-hours supportOverview … office-based, with the possibility of working from home one day a week.Key Responsibilities:Efficiently and professionally respond to end-user inquiries via self-service tickets and phone calls.Provide remote, technical 1st line support, utilising your skills, knowledge, and experience, as well as consulting our extensive knowledge base ...

IT Service Desk Analyst (Collaborative)

Location
Chelmsford, England, United Kingdom
Salary: £31,959.00 (pro-rata for part-time vacancies) Part/Full Time: Full Time Contract Type: Permanent Working Pattern: Mon-Fri The IT Service Desk currently has two vacancies for the role of IT Service Desk Analyst. Please note this is a home working role … with a requirement to work in the office at least twice a month. The IT Service Desk is the first port of call for our customers in both Kent Police and Essex Police, receiving on average 400 contacts a day. This is a very busy fast paced team ...

Hybrid Senior Service Desk Analyst - Public Sector

Location
Telford, England, United Kingdom
Capgemini is seeking a Senior Service Desk Analyst in Telford, with a 6-month contract and a daily rate of £460. The role involves monitoring inbound calls, supporting resolution, and coaching analysts. The assignment requires BPSS clearance and offers a hybrid work pattern with 2 days … office. Responsibilities include owning the service desk script, developing analysts, and ensuring availability. The Civil Service grade alignment is EO/HEO levels, and the posting is for a UK public sector #J-18808-Ljbffr ...

Hybrid Service Desk Analyst - IT Support Specialist

Location
Watford, England, United Kingdom
Action for Children is hiring a Service Desk Analyst to support staff at our Watford offices on a hybrid basis. You will provide professional technical assistance via face-to-face, phone, ticketing and email channels, helping colleagues and partner organisations resolve incidents and requests. The role requires … strong communication, organisational skills and prior service desk experience in a Microsoft environment, with a customer-focused mindset and a collaborative approach to problem solving. #J-18808-Ljbffr ...

Hybrid Service Desk Analyst - IT Support & Incidents

Location
Southampton, England, United Kingdom
Verra Mobility in the United Kingdom is seeking a Service Desk Analyst to provide first and second line IT support to our UK Operations team and colleagues across the international business. You’ll own the issues people bring to the service desk and work alongside ...

Service Desk Analyst — Hybrid 1st/2nd Line Support

Location
Cheltenham, England, United Kingdom
Vistry Group is seeking a Service Desk Analyst to join our Cheltenham team. You will provide first-line and second-line IT support, resolving incidents on the initial call where possible and escalating others to the appropriate teams. The role offers agile working arrangements and a chance … contribute to a busy service desk while delivering excellent customer service. We value integrity, care and quality in our people. #J-18808-Ljbffr ...

Service Desk Analyst - FTC

Hiring Organisation
Willmott Dixon Group
Location
Letchworth Garden City, Hertfordshire, United Kingdom
Employment Type
Contract
Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service … City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving ...

Hybrid IT Service Desk Analyst

Location
Douglas, Isle of Man, United Kingdom
Isle of Man Public Service is seeking a Service Desk Analyst to provide first-line IT support to island-wide users. You’ll respond to a varied range of enquiries, troubleshoot issues, assist with basic network and account support, and triage incidents to the right teams ...

IT Service Desk Analyst L1–L2 | Hybrid/Remote Support

Location
Belfast City District, Northern Ireland, United Kingdom
Version 1’s ASPIRE Global Service Centre is recruiting an experienced L1/L2 IT Service Desk Analyst to deliver frontline IT support for Microsoft 365, Windows, Active Directory, Azure and AWS environments. You’ll resolve incidents via ServiceNow and work with cloud, infrastructure and application ...

Hybrid Service Desk Analyst - SLA-Focused IT Support

Location
Chorley, England, United Kingdom
Positive Solutions Limited is seeking a Service Desk Analyst to provide first-line IT support and excellent customer service across the organisation. You will log, diagnose, and resolve incidents, escalate when necessary, and contribute to compliance with ISO 27001 and ISO 9001. Located in Chorley … role emphasizes strong communication, customer-centric service, and teamwork within a growing IT function that supports pharmacies and care homes nationwide. #J-18808-Ljbffr ...

Service Desk Analyst

Location
Douglas, Isle of Man, United Kingdom
finding the right solution when something goes wrong? Government Transformation Services (GTS) has two exciting opportunities to join their Customer Experience Team as a Service Desk Analyst, with one permanent position and one limited-term appointment available. In this role, you’ll be at the forefront … investigating more complex problems, you’ll use your technical knowledge and problem-solving skills to keep customers connected and services running smoothly. Customer service is at the heart of the role. You’ll communicate with colleagues across different government departments and work alongside technical teams and third-party suppliers ...

Senior Service Desk Analyst – Hybrid MSP Role

Location
Dartford, England, United Kingdom
Goaco is seeking an experienced Senior Service Desk Analyst to join our growing technical team. This role provides 2nd and 3rd line support for internal systems and our managed customers, while mentoring junior engineers and driving service improvements. You will escalate complex issues, support onboarding ...

IT Service Desk Analyst | Hybrid Work & Incident Ownership

Location
Southampton, England, United Kingdom
Verra Mobility is seeking a Service Desk Analyst to provide first and second line IT support for UK Operations and international colleagues. You will own incidents, assist the Systems team on wider IT issues and help maintain a reliable service desk. The role offers office presence ...