Remote Support Analyst Jobs in the UK excluding London

1 to 25 of 55 Remote Support Analyst Jobs in the UK excluding London

Support Analyst, Service Desk, 1st line, Entry-level COR7380

Basingstoke, Hampshire, South East, United Kingdom
Hybrid/Remote Options
Corriculo Ltd
Support Analyst, Service Desk, 1st line, Entry-level COR7380 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active … Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear More ❯
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Dynamics 365 Support Analyst

Shepherdswell, Kent, United Kingdom
Hybrid/Remote Options
Migrant Help
Migrant Help have an exciting opportunity to recruit a Dynamics 365 Support Analyst to join our Technology and Transformation team. In return, you will receive a competitive salary of £39,000 per annum. Location: Homebased About us: Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support … across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. The Dynamics 365 Support Analyst role: Part of the Technology and Transformation team, the Dynamics 365 Support Analyst is a new and exciting role at Migrant Help. You will act … as a key link between business users, internal technology teams, and external support providers. This role ensures Dynamics 365 and Power Platform solutions are effectively supported and aligned with operational needs. Internally, the analyst works closely with business units to understand their use of Dynamics 365 applications, troubleshoot issues, and identify opportunities for improvement. Externally, the role involves More ❯
Employment Type: Permanent
Salary: GBP 39,000 Annual
Posted:

Dynamics 365 Support Analyst

Dover, Kent, South East, United Kingdom
Hybrid/Remote Options
Migrant Help
Migrant Help have an exciting opportunity to recruit a Dynamics 365 Support Analyst to join our Technology and Transformation team. In return, you will receive a competitive salary of £39,000 per annum. Location: Homebased About us: Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support … across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. The Dynamics 365 Support Analyst role: Part of the Technology and Transformation team, the Dynamics 365 Support Analyst is a new and exciting role at Migrant Help. You will act … as a key link between business users, internal technology teams, and external support providers. This role ensures Dynamics 365 and Power Platform solutions are effectively supported and aligned with operational needs. Internally, the analyst works closely with business units to understand their use of Dynamics 365 applications, troubleshoot issues, and identify opportunities for improvement. Externally, the role involves More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Technical Support Analyst

Market Drayton, Shropshire, West Midlands, United Kingdom
Hybrid/Remote Options
Muller Dairy
s bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Join Our Team as a Technical Support Analyst Location: Market Drayton/Hybrid - 3 days on-site per week Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) With over 31,000 employees across Europe … alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk. We're seeking an experienced Technical Support Analyst; you will be a key member of the 2nd line support team, responsible for resolving escalated technical issues, supporting IT operations, and ensuring continuity of service … Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Mller Rewards, offering a variety of online and in-store discounts and development opportunities. Technical Support Analyst - Your Challenge Join our team as a Technical Support Analyst, delivering high-quality 2nd line support and ensuring a seamless IT experience across the More ❯
Employment Type: Permanent
Posted:

Technical Support Analyst

Taunton, Somerset, South West, United Kingdom
Hybrid/Remote Options
SRD Technology UK Ltd
Job Role: Technical Support Analyst Location: Taunton, Somerset. With benefits to work remotely at times Salary: £24-28k Based on Experience Type: Full-time, Permanent About SRD Technology UK At SRD Technology UK, were passionate about delivering cutting-edge IT solutions with a personal touch. As a forward-thinking Managed Service Provider (MSP), we pride ourselves on … our commitment to innovation, agility, and exceptional customer service. We support a wide range of clients across diverse sectors, helping them thrive in a rapidly evolving digital world. The Opportunity Were seeking an ambitious and experienced 1 st Line Technical Support Analyst who loves problem solving. As a Technical Support Analyst in Tier 1, you … will work closely with Technical Support Analysts to provide IT support to our managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. This individual will also need to work on multiple tickets at a time whilst meeting the determined SLAs. This job may include site visits More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Legal IT Applications Support Analyst, M365, Visual Files, Part Remote

Manchester, Lancashire, England, United Kingdom
Hybrid/Remote Options
Carrington Recruitment Solutions Ltd
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote Application Support Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

Legal IT Applications Support Analyst, M365, Visual Files, Part Remote

Harrogate, North Yorkshire, England, United Kingdom
Hybrid/Remote Options
Carrington Recruitment Solutions Ltd
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote Application Support Analyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

Legal IT Applications Support Analyst, M365, Visual Files, AI, Mainly Remote

London, South East, England, United Kingdom
Hybrid/Remote Options
Carrington Recruitment Solutions Ltd
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, London, Mainly Remote Application Support Analyst required to work for a law firm based in Central London. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum, Negotiable
Posted:

IT Support Analyst

Cheltenham, England, United Kingdom
Hybrid/Remote Options
JG Travel Group
IT Support Analyst Full time/Competitive salary/Cheltenham office based (Direct applicants only – no recruitment agencies please) We are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide 1 st and 2 nd line technical support to end … include: Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company Undertake Desktop and Server Administration tasks Support user accounts, permissions, and access control through Active Directory/Microsoft 365 Perform routine maintenance and updates on systems, ensuring compliance with company IT policies Provide support to … the Head of IT Provide overall support for software/hardware used by all employees of the company including remote workers Take responsibility for managing the asset inventory Support onboarding and offboarding of employees (account setup, equipment preparation) Assist with maintaining backups, antivirus systems, and system monitoring Work closely and maintain good relations with a variety of IT More ❯
Posted:

IT Support Analyst

Edinburgh, Scotland, United Kingdom
Hybrid/Remote Options
Lorien
IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s … play a key role in supporting users, maintaining systems, and contributing to projects that drive innovation and operational excellence. What You’ll Be Doing Providing first and second line support for desktops, laptops, mobile devices, and core business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network … Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for someone with a solid foundation in IT support and a proactive approach to problem-solving. You’ll be comfortable working in a fast-paced environment and keen to develop your skills further. Essential Skills: Strong troubleshooting skills More ❯
Posted:

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Burnley, Lancashire, England, United Kingdom
Hybrid/Remote Options
AWD online
IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the following … roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates … easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician/ More ❯
Employment Type: Full-Time
Salary: £31,000 per annum
Posted:

Netsuite Support Analyst

London, South East, England, United Kingdom
Hybrid/Remote Options
Michael Page Technology
We are seeking a Netsuite Support Analyst to join a permanent role within the retail industry in London. The ideal candidate will provide technical support and expertise to ensure the smooth operation of Netsuite systems within the technology department. Client Details This opportunity is with a global organisation within the retail industry, known for its forward-thinking … approach and commitment to leveraging technology to enhance its operations. Description Provide day-to-day support for the ERP ecosystem, including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. Act as a key point of contact for our Netsuite integrations with 3PL partners, managing day-to-day queries and supporting … any future enhancement initiatives on the integration roadmap. Assist in the delivery and support of ERP and system enhancements, coordinating with stakeholders to test, document, and implement solutions within defined timelines. To support the global Systems team and wider business in the design and implementation of solutions that support the continued development of our platform for growth. More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

IT Support Analyst (1st 2nd line)

Edinburgh, City of Edinburgh, United Kingdom
Hybrid/Remote Options
Lorien
IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line … support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. More ❯
Employment Type: Permanent
Salary: £32000 - £38000/annum
Posted:

IT Support Analyst 1st 2nd line

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid/Remote Options
Lorien
IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line … support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. More ❯
Employment Type: Full-Time
Salary: £32,000 - £38,000 per annum
Posted:

SAP HR & Payroll Support Analyst

Birmingham, England, United Kingdom
Hybrid/Remote Options
Crimson
SAP Payroll Analyst - Payroll – Birmingham Hybrid working Salary up to £60,000 SAP HR & Payroll Support Analyst required for a leading client based in Birmingham. My client is currently seeking a SAP HR & Payroll Support Analyst to come on board to deliver crucial support for our HR and Payroll systems, this role is dedicated … collaborate closely with business stakeholders, IT teams, and external vendors to resolve issues, optimize system performance, and contribute to key HR and Payroll projects. Key skills and responsibilities, • SAP Support experience • Required experience in SAP HR Payroll, with practical skills in troubleshooting and configuration. • Extensive SAP configuration knowledge, including payroll schemas, PCRs, and wage type setup. • Proven track record More ❯
Posted:

Application and Data Support Analyst

Greater Bristol Area, United Kingdom
Hybrid/Remote Options
Peaple Talent
Job Title: Application and Data Support Analyst Location: Bristol (Hybrid – 3 days onsite) Salary: £35,000 – £38,000 (DOE) Peaple Talent has partnered with an award-winning investment solutions platform with an entrepreneurial and innovative culture. They are looking for an Application and Data Support Analyst to join their IT team. You will play a key … role in triaging and managing support requests, resolving application and database issues, and working with stakeholders across the business to ensure smooth delivery of technical support. The Role: Troubleshoot and resolve application and data-related issues Manage and triage support requests from internal and external sources Analyse and query production data using SQL Produce reports and dashboards for … business and technical teams Access production systems for incident management and debugging Document processes, troubleshooting steps, and knowledge base articles Work closely with business analysts, product owners, and developers Support quality assurance and compliance within a regulated environment The Candidate: Proven experience in a customer or technical support role Strong SQL skills in a production environment (querying, updating More ❯
Posted:

IT Support Analyst (Digital Platform)

London, South East, England, United Kingdom
Hybrid/Remote Options
GroupNexus
Role: IT Support Analyst Location: Hampstead, North London/Remote Working Salary: Up to 35k Full time: Mon – Fri 0900-1700 Reporting to: Head of Customer Service & Monitoring About us: Group Nexus is an established, leading player in the parking management industry. With our new and luxurious premises in Hampstead, North London our employees are given flexibility to … we are uniquely positioned within our sector and are able to offer our clients best-in-industry solutions to meet their ever-changing needs. About the role: The NexusPlatform Support Analyst role is responsible for providing first/second line support to both internal and external customers for solutions covering all aspects of the NexusPlatform solution. This … is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, the candidate will play their part in expanding the business with an aggressive improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. Key Objectives & Responsibilities: Walking users through More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

AV Support Analyst

South West London, London, United Kingdom
Hybrid/Remote Options
Cap Resourcing Ltd
AV & IT Support Analyst South West London Hybrid Working Creative Design, Innovation & World-Class Experiences Are you a people-focused tech expert who loves making IT and AV run flawlessly? Do you thrive in creative, dynamic environments where your work directly shapes the experience of others? Were partnering with a globally recognised architectural practice that specialises in bringing … experiences to life across sport, entertainment, and the built environment. Their SW London studio brings together architects, designers, technologists and innovators. They are seeking a proactive, personable AV & IT Support Analyst to join their front-of-house IT team. This is far from a traditional IT support role. As the first point of contact for staff, clients … including a working understanding of Poly Strong organisation and time-management abilities The confidence to work independently, and the judgement to escalate when needed Willingness to be flexible and support occasional out-of-hours events Why Youll Love This Role Join a truly inspiring creative studio shaping iconic venues and global experiences Work with talented people in a collaborative More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

AV Support Analyst

London, South East, England, United Kingdom
Hybrid/Remote Options
Cap Resourcing Ltd
AV & IT Support Analyst South West London – Hybrid Working Creative Design, Innovation & World-Class Experiences Are you a people-focused tech expert who loves making IT and AV run flawlessly? Do you thrive in creative, dynamic environments where your work directly shapes the experience of others? We’re partnering with a globally recognised architectural practice that specialises in … experiences to life across sport, entertainment, and the built environment. Their SW London studio brings together architects, designers, technologists and innovators. They are seeking a proactive, personable AV & IT Support Analyst to join their front-of-house IT team. This is far from a traditional IT support role. As the first point of contact for staff, clients … including a working understanding of Poly Strong organisation and time-management abilities The confidence to work independently, and the judgement to escalate when needed Willingness to be flexible and support occasional out-of-hours events Why You’ll Love This Role Join a truly inspiring creative studio shaping iconic venues and global experiences Work with talented people in a More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

Application Support Analyst (6 month FTC)

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Hybrid/Remote Options
Gerrard White
Application Support Analyst – 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We're looking for an Application Support Analyst to play a key role in supporting, enhancing, and optimising the Group … forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You'll Do As an integral part of our Application Support team, you'll: Deliver first-class application support , ensuring SLA targets are consistently met for critical business systems. Analyse and implement technical enhancements across our broker and insurer … responses and managing stakeholder communications. Monitor system health and performance to proactively identify potential issues before they impact service. Identify and implement process improvements to streamline workflows and enhance support efficiency. What You'll Bring We're looking for someone who's: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Application Support Analyst 6 month FTC

Bretton, Peterborough, Cambridgeshire, England, United Kingdom
Hybrid/Remote Options
Vermelo RPO
Application Support Analyst – 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We’re looking for an Application Support Analyst to play a key role in supporting, enhancing, and optimising the Group … forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You’ll Do As an integral part of our Application Support team, you’ll: Deliver first-class application support , ensuring SLA targets are consistently met for critical business systems. Analyse and implement technical enhancements across our broker and insurer … responses and managing stakeholder communications. Monitor system health and performance to proactively identify potential issues before they impact service. Identify and implement process improvements to streamline workflows and enhance support efficiency. What You’ll Bring We’re looking for someone who’s: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration More ❯
Employment Type: Full-Time
Salary: £26,500 - £28,500 per annum
Posted:

Dynamics 365 Support Analyst

GL12, Kingswood, Gloucestershire, United Kingdom
Hybrid/Remote Options
Renishaw plc
public transport availab le) Renishaw are undertaking an ambitious project to deploy Microsoft Dynamics 365 throughout the global subsidiary network, and we are seeking an enthusiastic Second Line D365 Support Analyst to join our applications support team. You will have commercial experience of supporting Dynamics 365 solutions in either Customer Engagement or Finance and Operations. You will … need the ability to manage multiple support requests simultaneously and work well under pressure in a fast-paced hybrid environment. Please note: this role is a hybrid based role with 2/3 days/week onsite. Having personal transport is a necessity as public transport cannot be relied on due to our location. Responsibilities Evaluate allocated incidents to … determine root cause and apply appropriate system configuration or code changes where needed. Analyse and develop solutions for minor system change requests. Assist, when needed, the Level 1 support team. Follow existing and author new procedures as needed. Use ITSM tool to track and update tickets. Key requirements Experience as a support analyst, with a focus on More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum 9% Pension
Posted:

1st Line Support Analyst (IT Helpdesk)

West Midlands, United Kingdom
Hybrid/Remote Options
TXP
1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ … site in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical infrastructure Logging … connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk/ More ❯
Employment Type: Contract, Temporary
Salary: £150 - £172/day Hybrid Working
Posted:

1st Line Support Analyst IT Helpdesk

West Midlands, England, United Kingdom
Hybrid/Remote Options
TXP Technology x People
1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ … site in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical infrastructure Logging … connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk/ More ❯
Employment Type: Contractor
Rate: £150 - £172 per day
Posted:

1st Line Support Analyst (IT Helpdesk)

Warwickshire, United Kingdom
Hybrid/Remote Options
TXP
1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You … home/remotely, you will have a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of … 1st line support for all applications and technical infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Ownership of tickets Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers More ❯
Employment Type: Contract, Temporary
Salary: £150 - £160/day Hybrid Working
Posted:
Support Analyst
the UK excluding London
10th Percentile
£25,500
25th Percentile
£26,500
Median
£32,500
75th Percentile
£37,500
90th Percentile
£47,500