Senior Application SupportConsultant £Competitive GBP Onsite WORKING Location: Hemel Hempstead , Central London, Greater London - United Kingdom Type: Permanent Senior Application SupportConsultant Location: Hemel Hempstead (on-site, full-time) We're working with a fast-growing ERP/SaaS provider that's been quietly dominating the space for over 30 years. Now with 300+ staff … end users globally, they're continuing their impressive growth streak-and we've got first dibs on the latest opening. This is one for the Senior Application SupportConsultant who loves wearing multiple hats. You'll be that go-to person for ERP users across FMCG, Manufacturing and beyond-solving technical issues, building rapport, and giving customers the … confidence they need to keep operations running smoothly. Think ERP meets high-level customer support meets genuine product impact. You'll be working closely with the flagship product team (newly updated and relaunched), with exposure to projects like go-lives, upgrades and new module rollouts. You'll enjoy: • A collaborative, down-to-earth culture with flexibility for real life More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
to enable their customers to unlock their business potential via Sage X3, Sage Intacct, as well as their propriety X3CloudDocs solution and they are recruiting for a Sage X3 SupportConsultant in a hybrid role that is based in the Fleet area. The company are the longest standing Sage X3 partner in the UK with over 450 years … of combined expertise in the sale, implementation, development and support of Sage X3. Helping their customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do! Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in … a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from you! To apply for the role of Sage X3 SupportConsultant you must have: 1. Customer support experience in resolving software issues 2. Experience of Sage X3 customer support 3. The right to live and work in More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
turn IT on
rd Line SupportConsultant Princes Risborough - Buckinghamshire £32,000 - £40,000 turn IT on are looking for an enthusiastic and self-motivated and experienced 3rdline technical supportconsultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support … as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Responsibilities Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the schools function by providing robust technical … solutions. Help with the support/mentoring of the 1st/2ndsupport roles Enforcing and monitoring in line with school policies To undertake project work and lead on various projects from inception to implementation Internal network support if required Internal staff training Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud More ❯
Sale, Cheshire, England, United Kingdom Hybrid / WFH Options
Tina Lacey Recruitment
Customer SupportConsultant Sale, Manchester Up to £24k Permanent Full Time 36 hours per week plus amazing benefits, 4pm finish on Fridays. Career Growth: Benefit from superb potential for career development in technical or customer-focused specialisms, with ongoing CPD opportunities. Hybrid Working: We work a 36 hour week and enjoy a flexible work arrangement with 2 days … an additional 3 days over Christmas and bank holidays. You also get your birthday off! Comprehensive Benefits: We offer a company pension scheme and access to private healthcare to support your well-being. Full Training: Receive comprehensive training on our systems, covering both front and back-end user aspects. As a leading provider of innovative Learner and Case Management … to £24k (depending on experience). You'll also enjoy a comprehensive benefits package including company healthcare scheme, generous pension contribution and free on-site parking. As a Customer SupportConsultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner and Case Management Systems. Your key responsibilities will More ❯
Employment Type: Full-Time
Salary: £23,000 - £24,000 per annum, Negotiable, Inc benefits
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role: Junior Software SupportConsultant Location: Doncaster (Hybrid Working Available) Salary: £27,000 - £34,000 I'm working with a well-established and growing software business based in Doncaster, currently seeking a Junior Software SupportConsultant to join their UK team. This is an excellent opportunity for someone with a passion for technology and a solid … understanding of Microsoft Azure, who's looking to grow their career in software support, implementation, and testing. The Role: This position will see you become an integral part of the support and implementation team. You'll manage incoming help desk queries, assist with product testing, work closely with developers, and help deliver software solutions to clients. The role … offers genuine development opportunities, mentorship, and the chance to build a long-term career within a collaborative and forward-thinking environment. Key Responsibilities: Handle and resolve inbound support requests via the help desk Perform functional and regression testing of software products Liaise with the development team to report bugs and suggest improvements Support the delivery of software implementations More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
K3 Capital Group Ltd
Please note this is a fully remote role and can be based anywhere in the UK/Ireland** Managed IT Services SupportConsultant Pinnacle, the UK's leading business management software & IT solutions provider, is seeking to recruit an IT Support Consultantto join its growing Managed IT Services Team. This position offers flexible home-based working, with … access to any of Pinnacle’s UK offices. Customer site visits may be required. The role We're looking for highly motivated, enthusiastic individual to provide help-desk support to Pinnacle's IT Services customers across the UK & Ireland. The role requires an experienced and hard-working IT technician, who can juggle high volume workloads and provide both remote … and telephone support on all hardware and networking issues. The job will require close working with customers to identify IT related problems and advising on the solution, logging and keeping records of customer queries within Pinnacle's Case Management System. Working with field engineers to visit customers if the problem cannot be resolved remotely, testing and fixing faulty equipment. More ❯
Role Overview We are seeking a knowledgeable and motivated individual to join our Application Support team, contributing to all aspects of accounting systems support, implementation, training, and maintenance. The role requires a hands-on approach across telephone, remote, and on-site support activities, up to third-line support level. This position is ideal for someone who … The role involves managing multiple client engagements, including implementing, configuring, and supporting accounting software, conducting user training, assisting with data migration, and creating custom reports. Responsibilities Provide expert technical support for a widely-used accounting software suite. Install, configure, and maintain client software to meet business needs. Deliver client training sessions, both remotely and on-site, and create user … friendly documentation. Handle incoming support requests through multiple channels (phone, email, client portal). Monitor and manage support queues, ensuring SLAs are met. Investigate and resolve user queries, offering clear and effective solutions. Log and process client change requests and system enhancements. Maintain and contribute to the internal knowledge base. Perform software testing and participate in product improvement More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Major Recruitment
exciting opportunity has arisen to join one of the worlds leading travel management companies operating from a central Bradford location. You will be joining a small team of online support and business support coordinators to manage both internal and external customers dealing with 1 st line technical support including troubleshooting and system functionality. This is a customer … facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone from a travel booking background or technical support role. The company My client operates across 4 continents and a global player in travel management software with over 30 years industry experience. The company culture is one that includes collaboration … and opportunity to grow, this also includes a learning and development package to support employees in their own personal development. A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally. The role At least 12 months experience working in a similar technical support role, including the delivery of exceptional More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role: Junior Software Consultant Salary: £25K - £30k Location: Doncaster- Remote I'm working with an exciting client in the trust and corporate services software space - a rapidly growing SaaS company looking to add a Junior Software Consultant to their team! This is a fantastic entry-level opportunity for someone with a strong interest in technology, great communication skills … passion for learning. You'll be fully trained on the software and supported by a collaborative team to become a key part of the business. The Role: 1st line support for clients across Europe Troubleshoot issues and escalate where needed Assist with software testing and deployment Work with Microsoft technologies in a cloud-based environment Deliver excellent communication and … customer service Essential and Beneficial Skills: Basic IT knowledge and willingness to learn Strong verbal and written communication Exposure to software testing, helpdesk, or tech support is a bonus Experience with Microsoft-based systems (beneficial) SaaS or cloud platform familiarity (nice to have) Benefits: Training and development in specialist cloud software Fully remote with flexible working hours 20 days More ❯
doing. All as part of a team with a shared sense of direction. One that's enabling innovation, accelerating growth, and disrupting entire industries. Job description 1st Line Technical Consultant Proact IT are looking to recruit a 1st Line Technical Consultant based within our Glasgow office. Requirements With a passion for heritage and successful growth figures year on … year, we want to develop our UK operations, expanding our European Operation and Support Centre based in Glasgow. We are looking for talented, dedicated 1st line Operation Consultants to join the team and be responsible for Event Management, Operational Checks and 1st Line Incident Management. Responsibilities Incident Management Operational Checks Event Management Customer Services You will be responding to … resolved within contracted SLA's. No two days are ever the same. New recruits that hold a full/clean driving license will also be included in our Product Support Group rota. You will be given in-house hardware training on NetApp filers which will give you the skills to carry out onsite diagnostics and installation of parts. PSG More ❯
Do you enjoy supporting school colleagues and have a good knowledge of education data systems? Would you like to work for a friendly and highly successful MIS support company—one that’s outpacing the competition, growing its client base by 25% last year and nearly doubling since 2022? Are you keen to be trained in another leading MIS to … expand your understanding of information systems? If so, our accredited SIMS, Bromcom, and Arbor support unit—with a growing client base, particularly among MATs—is looking for its next valued team member. This team-player role would suit someone who shares the company’s drive and enthusiasm, and there will be progression for the right candidate. You may have … technician, exams officer or manager, data manager or officer—or have experience working with MIS systems in other settings. You’ll use that knowledge to: Provide telephone and email support Carry out proactive termly data tasks Assist with data migrations Help clients meet statutory requirements Manage communication with schools Eventually deliver online training and consultancy Collaborate with colleagues to More ❯