Chesterfield, Derbyshire, England, United Kingdom Hybrid / WFH Options
LANGLAND CONSULTANTS LTD
Application SupportTeamLeader: SupportTeamLeader, Application SupportTeamLead, Support, SQL, DevOps, Development, ITIL, Technical SupportTeamLead Application SupportTeamLeader: Are you a talented Application SupportTeam … to this team. In addition, you will build strong relationships with suppliers and key stakeholders. ensuring service needs are translated into effective OCT solutions. As SupportLeadTeamLeader you will be responsible for ensuring the team performs to the highest levels and SLA commitments are met with exceptional customer service, and be … scheme 32 days hols plus bank hols Flexible working hours Hybrid working ( 2 days per week from home) If you are an ambitious ICT professional ready to lead a team through digital transformation and help deliver innovative services for the organisation then please apply. You will be given the opportunity to learn and progress within their environment. Langland More ❯
Livingston, West Lothian, United Kingdom Hybrid / WFH Options
The Channel Recruiter
JOB TITLE : IT SupportTeamLeader SALARY: £28,000 -£32,000 p/a (DOE) Location: Livingston (Hybrid work available) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Do you … adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for an IT SupportTeamLeader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out … of your team to hit all service level agreements. LOCATION : Livingston – Hybrid JOB SPECIFICATION: IT SupportTeamLeader You’ll be responsible for a team of 10-12 colleagues within a busy helpdesk Helping the team come to resolutions on all incidents and requests received through our ticket system More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Trinity Estates
Customer SupportTeamLeader position at Trinity Estates Location Hybrid/Hemel Hempstead Working Hours 0900 - 1710 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals … are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: We value and promote a positive … and have experience in leadership and motivational skills, please come and join our fabulous team! Job Description: The role of Customer SupportTeamLeader is responsible for providing leadership and mentoring to a team of Customer Support Advisors in order to deliver first-class customer service. Key Responsibilities and More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
We're looking for an experienced and inspiring Customer SupportTeamLeader to join our team on a maternity cover contract. In this role, you'll lead and support our team of Customer Support Advisors and Specialists, helping them deliver outstanding experiences for our customers. You'll … play a vital role in coaching the team, optimizing support processes, and ensuring service excellence across every interaction. If you're passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we'd love to hear from you. What You'll Do: Lead and inspire a team of Customer Support Advisors and Specialists to deliver empathetic, solution-focused support Mentor team members, building their skills in communication, problem-solving, and service delivery Foster a growth mindset and culture of continuous learning and improvement Organize team schedules and tasks to ensure optimal staffing and excellent customer service Monitor More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Inshur Inc
with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Customer SupportTeamLead to join us at INSHUR. We're based in sunny Brighton and our company embraces a hybrid working model, allowing you to thrive in both … US, and the Netherlands, with plans to expand into new European countries. Supported by (and reporting to) the Head of Customer Operations, you'll be joining a friendly team of 10 who believe in delivering a world class service experience to differentiate INSHUR from your average Insurance company. We value high performance and care deeply about making INSHUR … saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need. About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Fintelligent Search
We are looking for a proactive and experienced Customer Service Team Manager to lead our dynamic supportteam within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuous improvement through data-driven decision-making. As Cu stomer Service Team Manager, you will use data to optimise … skills, a passion for delivering outstanding customer experiences, and proven experience in managing teams within a customer service environment. Key Responsibilities: Lead, coach, and inspire the customer service team to consistently achieve performance targets. Monitor and analyse data to improve workflows, customer satisfaction, and operational efficiency. Oversee daily operations, ensuring smooth handling of customer queries via live chat … departments to enhance customer experience and resolve complex issues. Drive continuous improvement initiatives and staff development. About You Experience withZendeskor similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people management, coaching, and mentoring skills. Excellent communication and problem-solving abilities. Comfortable working with customer service software and data analysis tools. A More ❯