1 to 25 of 169 Technical Advisor Jobs in the UK excluding London

Solving complex issues, elevating customer satisfaction Permanent Carlisle About this role The 2nd Line Technical Support Advisor plays a critical role in maintaining high levels of customer satisfaction by delivering prompt, effective, and technically sound support for broadband, networking, and internet-related services. Acting as an escalation point for more complex technical issues that cannot … resolved at the 1st line, this role requires a strong foundation in networking technologies and the ability to troubleshoot across a wide range of systems, hardware, and services. The advisor will work closely with both customers and internal teams, ensuring that faults are diagnosed accurately, solutions are implemented efficiently, and service-impacting problems are escalated appropriately. The role also … involves monitoring service quality, identifying recurring problems, and contributing to the ongoing improvement of support processes, documentation, and internal knowledge sharing. Beyond reactive support, the 2nd Line Advisor is expected to play a proactive role in maintaining service reliability by spotting early signs of service degradation or systemic issues, supporting internal training, and mentoring 1st line colleagues. This position More ❯

Social network you want to login/join with: Technical Support Advisor, stoke-on-trent col-narrow-left Client: Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Technical Support Advisor (Furniture Design) Fittingly … which we manufacture in our Fenton, Stoke-on-Trent factory and deliver and install nationwide. We are seeking a dedicated and customer-focused individual to join our growing technical team. This team plays a crucial role in managing customer interactions and supporting our design & manufacturing processes. Key Responsibilities: · Serve as the primary point of contact for customer enquiries … to learn our in-house tools and design software. · A proactive, self-motivated approach, with the ability to work both independently and collaboratively within a team. · Analytical and technical skills would be a necessity and an interest in furniture design would be beneficial. As a key member of our team, you will play an essential role in ensuring More ❯

Social network you want to login/join with: Technical Support Advisor (Furniture Design) Fittingly is a dynamic and innovative manufacturer of bespoke fitted furniture. Using cutting-edge technology, we empower our customers to design their own custom wardrobes and storage solutions, which we manufacture in our Fenton, Stoke-on-Trent factory and deliver and install nationwide. … We are seeking a dedicated and customer-focused individual to join our growing technical team. This team plays a crucial role in managing customer interactions and supporting our design & manufacturing processes. Key Responsibilities: · Serve as the primary point of contact for customer enquiries via phone and email, delivering prompt, professional, and friendly assistance. · Build and maintain strong customer … to learn our in-house tools and design software. · A proactive, self-motivated approach, with the ability to work both independently and collaboratively within a team. · Analytical and technical skills would be a necessity and an interest in furniture design would be beneficial. As a key member of our team, you will play an essential role in ensuring More ❯

GoFibre Edinburgh, Scotland, United Kingdom Join or sign in to find your next job Join to apply for the Line 1 Technical Support Advisor role at GoFibre GoFibre Edinburgh, Scotland, United Kingdom Join to apply for the Line 1 Technical Support Advisor role at GoFibre £25,000 - £28,000 Depending On Experience Monday to … Job function Job function Information Technology Industries Telecommunications Referrals increase your chances of interviewing at GoFibre by 2x Sign in to set job alerts for “Technical Support Advisor” roles. Greater Edinburgh Area £28,000.00-£30,000.00 2 weeks ago Edinburgh, Scotland, United Kingdom 3 days ago Retail Customer Service Associate- AI Trainer Edinburgh, Scotland, United Kingdom … Scotland, United Kingdom 2 weeks ago Edinburgh, Scotland, United Kingdom 1 week ago Dunfermline, Scotland, United Kingdom 2 hours ago Edinburgh, Scotland, United Kingdom 1 week ago Customer Service Advisor - Inbound Calls Edinburgh, Scotland, United Kingdom 1 week ago Customer Service Agent - Part-Time Edinburgh Airport Edinburgh, Scotland, United Kingdom 1 week ago Edinburgh, Scotland, United Kingdom 1 week More ❯

the kind of place you want to work? If so, read on... WHAT YOU WILL BE WORKING ON Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot basic technical issues, providing solutions or escalating as needed. Record, prioritise, and track customer queries in the ticketing … standard. Customer-centric approach with the ability to manage all customer interactions with patience, empathy, and a positive attitude. Excellent verbal and written communication skills, to confidently explain technical issues to non-technical users. Understanding or interest in basic networking concepts such as IP addressing, routers, switches, and connectivity troubleshooting. Problem-solving skills to quickly diagnose … and resolve technical issues. Familiarity with using ticketing systems to log, track, and manage customer issues. We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we More ❯

dozens of open tickets at various stages of completion; Work with multiple teams to find, analyse, and resolve client issues; Communicate the root cause to clients in non-technical terms; Proactively identify clients experiencing repeated problems or requests that are not fixed to the client's satisfaction. Escalate issues as needed; Provide recommendations to the Product team about More ❯

Ready for your next career move as a Technical Support Advisor ? Do you thrive on delivering top-notch customer service... whether that’s face-to-face or over the phone? Got a knack for solving techy problems and love the satisfaction of cracking a tricky issue? If that sounds like you, then this Technical Support … Advisor role might just be your perfect match! You'll be joining a supportive, close-knit team that values collaboration, encouragement, and helping each other succeed. Want to know more? Keep reading... Responsibilities: Supporting customers over the phone and in person at the workshop Inspecting and diagnosing problems with products and carrying out repairs Ensuring all processes are followed … manner, and communication skills Patient, friendly and enjoy talking to people A positive and proactive personality, with good problem-solving skills In return, the successful Technical Support Advisor will receive a salary of £25,000 - £30,000, plus excellent company benefits including: Company events and parties 28 days holiday Employee assistance programme Company pension To apply for More ❯

Exciting Permanent Technical Support Advisor Position in Leeds! Michael Page is currently recruiting for a Technical Support Advisor to join a reputable telecommunications company in North Leeds on a permanent basis. This role offers an excellent opportunity for individuals with customer service experience seeking career progression and development within a leading market player. Job … Description As a Technical Support Advisor, you will be the first point of contact for customers, providing support to both new and existing clients. Your responsibilities will include troubleshooting technical issues, ensuring quick resolutions, and exceeding service level agreements. You will coordinate with engineers regarding scheduling installations and routine appointments, and communicate with customers via More ❯

Technical Support Advisor for Diageo - Thame - Hybrid CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self. Our Client Diageo is … of our innovative D1 platform by providing valuable feedback, engaging with clients, and ensuring a smooth user experience. What you will be doing? Handle all contacts, including challenging technical calls, to a high standard. Spend time ‘in the field and office' with a Diageo Engineer to fully understand the Guinness quality processes & gain in-depth knowledge of ‘bar … and cellar' set-ups. Accurately diagnose and resolve technical faults over the phone/email using your problem-solving & technical knowledge skills. Participate in our Guinness accreditation program to become certified as a product and technical expert. Attend training and briefing sessions (internally and externally) as necessary to gain an understanding of Client and More ❯

Harm policy Access to business resource groups Training on our company values How you will do it In this phone-based, security system support role, you will provide technical support to field engineers and customers. This is a full-time, office-based position (M40) on a day shift including weekend work. Shift pattern: 4 on/4 off … with discretion Assist field engineers to ensure remote connectivity to alarm systems What we look for Required An interest in problem-solving Excellent communication skills Ability to convey technical information to a non-technical audience Preferred Experience in technical problem-solving Experience providing customer service over the phone Background in customer service #LI-MS2 More ❯

Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description The role of technical support advisor is really important to us. You will be responsible for the triage and resolution of customers technical queries providing feedback both to the client and other internal More ❯

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach click More ❯

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If More ❯

Ofcom Edinburgh, Scotland, United Kingdom Join or sign in to find your next job Join to apply for the Senior Technical Advisor role at Ofcom Ofcom Edinburgh, Scotland, United Kingdom 1 day ago Be among the first 25 applicants Join to apply for the Senior Technical Advisor role at Ofcom Get AI-powered advice … on this job and more exclusive features. Direct message the job poster from Ofcom Senior Technology Recruitment Partner @ Omni | Diversity Recruiting Senior Technical Advisor Locations: Manchester | Cardiff | London | Edinburgh Closing Date: 09/07/2025 Job Type: Permanent | Full Time Job Description: Please note this role will close at 00.01 on the 9th July, so we … Job function Information Technology and Customer Service Industries Telecommunications Referrals increase your chances of interviewing at Ofcom by 2x Sign in to set job alerts for “Technical Advisor” roles. Greater Edinburgh Area £28,000.00-£30,000.00 3 weeks ago Edinburgh, Scotland, United Kingdom 1 hour ago Senior Technical Application Service Specialist NextGen Academy Technical More ❯

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If More ❯

Job Description Brook Street Recruitment is working on behalf of our client in Belfast who is looking to recruit a home working Technical Support Agent. The role will involve working evening shifts. PLEASE NOTE: ALTHOUGH THIS IS A WORKING FROM HOME ROLE, APPLICANTS WILL BE EXPECTED TO INTERVIEW AND TRAIN ON SITE. IF YOU ARE NOT IN NORTHERN … APPLY FOR THIS ROLE. Job Purpose This role involves taking inbound calls and providing exceptional service to merchants, partners, and resellers. The merchants and partners will call seeking technical support for terminals and gateways in credit card and ACH processing. You will provide solutions, bridge knowledge gaps, and proactively recommend ways to maximize revenue potential. Understanding that our … merchants' success is also our success is key. Collaboration and motivation are critical in this environment. Responsibilities Provide client support via email and telephone. Process technical enquiries, orders, and general administration accurately and promptly. Coach customers to become product experts for increased self-sufficiency. Ensure customer expectations are fully met through appropriate actions. Liaise with internal teams as More ❯

work #LikeABosch at Worcester Bosch. Job Description We are excited to offer you the opportunity to join our Technical Support department as a Technical Support Advisor! Responsible for providing technical support on a range of heating products to both internal and external customer via telephone, email, live chat and video calling. Aiming to … and resolutions on appropriate platforms, pro-actively develop excellent working knowledge of the product range. In this role, you will be responsible for: Delivery of pre & post sales technical support to external and internal customers through multiple communication channels. Perform against a set qualitative and quantitative KPI’s. To ensure that advice is delivered `Right First Time’ Liaise … with internal departments to ensure flow of accurate and up to date technical information to appropriately support current, historical, and new products. Focus on the needs of the customer to ensure best in class technical support is maintained. Interested? Upload your CV today! Qualifications Education requirements: Must have Level 3 (A Level equivalent) qualification or above. More ❯

crowds to help them decide where to stay, how to fly, what to do and where to eat. What you’ll do: As a Technical Customer Service Advisor at Bókun, you will undertake a variety of duties from troubleshooting technical issues to investigating in-depth, complex cases where your mediation and negotiation skills will be … to quickly diagnose and triage issues, resolve incidents, and/or dispatch to the next resolving group according to the escalation process. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. Your key responsibilities will include: Handle English & Italian emails, calls, or chats according to company policy. Troubleshooting incoming … tickets for the development team where necessary and proactively following up on the tickets. Act as an internal escalation route for all Tier 1 support issues. Collaborating with technical teams to help with support escalations. Follow best practice incident management processes to meet your monthly goals (Response time, Quality scores, Customer Satisfaction metrics). The ideal person for More ❯

Junior Technical Support Advisor (Tech/Engineering) £26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. This is an exciting … opportunity for anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career all whilst retaining a great work life balance? This is a rare and genuinely … now looking to expand. This role will suit anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career. The Role: *1st line technical support More ❯

Junior Technical Support Advisor (Tech/Engineering) £26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. This is an exciting … opportunity for anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career all whilst retaining a great work life balance? This is a rare and genuinely … now looking to expand. This role will suit anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career. The Role: *1st line technical support More ❯

Job Detail Salary 40,000 Job Description Due to growing business demands, we’re expanding our operations team and looking for a talented Technical Support Advisor to join us. If you have hands-on experience with Bakery and Catering equipment and a strong technical background, this role could be a perfect fit. Whether you’re … an Electromechanical Technical Advisor or an Engineer ready to step into a support position, we want to hear from you! Your Role As our Technical Support Advisor , you’ll be the go-to expert, assisting field-based engineers in diagnosing and resolving technical issues efficiently. Your responsibilities will include: Providing real-time … technical support to engineers to troubleshoot faults Interpreting technical manuals to ensure accurate part identification Assessing the priority of reactive calls based on severity Triage jobs to streamline resource planning and improve efficiency Transcribing verbal technical details from engineers into company systems Identifying, diagnosing, and resolving technical issues with precision What You More ❯

Social network you want to login/join with: Technical Implementation Advisor [gn] UK, wolverhampton col-narrow-left Client: Actian Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Actian is transforming how enterprises discover, understand, and govern their data assets through … our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time. This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term More ❯

Social network you want to login/join with: Technical Implementation Advisor [gn] UK, lincoln col-narrow-left Client: Actian Location: lincoln, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Actian is transforming how enterprises discover, understand, and govern their … our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time. This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term More ❯

Social network you want to login/join with: Technical Implementation Advisor [gn] UK, maidstone col-narrow-left Client: Actian Location: maidstone, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 7 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Actian is transforming how enterprises discover, understand, and govern their … our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time. This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term More ❯

Social network you want to login/join with: Technical Implementation Advisor [gn] UK, coventry col-narrow-left Client: Actian Location: coventry, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Actian is transforming how enterprises discover, understand, and govern their … our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time. This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term More ❯