1 to 25 of 63 Technical Analyst Jobs in the UK excluding London

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD … or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Job Title: Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Reference: 5408 Name Email Telephone Attach your CV Maximum upload size: 5MB If you are human, leave this field blank. Contact More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD … or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Job Title: Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Reference: 5408 Name Email Telephone Attach your CV Maximum upload size: 5MB If you are human, leave this field blank. Contact More ❯

Technical Business Analyst – WealthTech – London/Remote – 6-month Contract - (Outside IR35) - Immediate start A global wealth management technology provider is seeking a Technical Business Analyst to support the delivery of digital transformation projects across its award-winning Client Lifecycle Management (CLM) platform. We’re looking for someone who can start immediately on an initial … Run sprint planning sessions and work closely with developers and testers to align on delivery Lead client-facing sessions, including workshops, sprint reviews, UAT, and go-live support Support technical teams in delivering scalable solutions across both on-prem and SaaS environments Ensure adherence to internal SDLC and security protocols across all project phases Contribute to the benefits realisation … and value tracking of product delivery What You Bring 5+ years of experience in technical business analysis for software product development Strong understanding of Agile/SCRUM methodologies and full SDLC Experience delivering end-to-end software solutions in a technical capacity Prior exposure to both on-premise and SaaS delivery models Familiarity with Microsoft Dynamics CRM More ❯

for our clients. Salary Bracket £22,000 - £27,000 (Depending on experience) The number one goal of everyone in our team is to make our clients exceptionally happy. The Technical Support Analyst plays an important role in making sure that happens. The Technical Support Analyst handles the first level support requests that come in from our … ticket and make sure that the issued is handled quickly and the client is informed of what to expect every step of the way. When help is needed the Technical Support Analyst can get help from or escalate issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working … in a busy Technical Service Desk role, ideally at an MSP · Excellent customer service and communication skills (verbal and written) · Be able to drive to Blisworth for the shift · Ability to prioritise tasks on a busy and fast paced Service Desk · Ability to work well in a team and under own initiative · Great problem-solving skills RESPONSIBILITIES Customer Service More ❯

detailed requirement documents in the form of features and user stories. Identifying, developing, and supporting business process change Identifying and defining risk factors that could occur Being the business analyst role for customer projects in an Agile Team - being available to the team and participating in all Agile Meetings such as sprint planning, stand-ups, demos, and retrospectives. Involvement … metrics and KPIs to evaluate the effectiveness of AI-driven features and ensuring alignment with business objectives. Experience Experience defining software requirements for complex products, either as a business analyst or equivalent role in Agile software delivery. Ability to understand complex technical concepts and present them in simple terms to nontechnical team members and clients. Working with Agile More ❯

Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift … dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue … the phone A deep desire to deliver an amazing client experienceKnowledge of IT Applications, Software & Hardware The ability to keep up with & adapt to the fast-paced IT world Technical Skills Microsoft 365 Microsoft Azure/Entra & Intune Microsoft Windows Desktop & server operating systems Infrastructure Basic network conceptsSecurity: Basic understanding of security concepts Benefits Company pension Gym membership at More ❯

Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift … dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue … the phone A deep desire to deliver an amazing client experienceKnowledge of IT Applications, Software & Hardware The ability to keep up with & adapt to the fast-paced IT world Technical Skills Microsoft 365 Microsoft Azure/Entra & Intune Microsoft Windows Desktop & server operating systems Infrastructure Basic network conceptsSecurity: Basic understanding of security concepts Benefits Company pension Gym membership at More ❯

loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. … Group IT presence supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems, with a strong technical background in Microsoft technologies including, but not limited to, Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS, and file-sharing permissions. Familiarity with mobile operating systems, including both Android More ❯

Technical Business Analyst Location: Birmingham, West Midlands (Hybrid 2-3 days on-site per week) Salary: to £55,000 + excellent benefits Business Analysis, Azure, Azure DevOps, Agile, ERP, 365 We are recruiting for a highly capable Technical Business Analyst to join a leading organisation based in Birmingham. This hybrid role offers the opportunity to shape … and deliver business-critical IT solutions across a range of enterprise systems, working closely with senior stakeholders and technical teams. About the Role As a key member of the IT and Business Transformation team, you will evaluate and optimise existing processes, gather and translate business requirements into functional specifications, and lead the delivery of technology-driven solutions. Youll be … working across multiple departments to improve operational efficiency and support digital transformation initiatives. Core skills & experience for this Technical Business Analyst role; 4+ years' experience in business analysis (ideally within financial/professional services) Strong stakeholder management and process improvement skills Hands-on with Microsoft technologies (Azure, Microsoft 365) Experience across project lifecycles and business system changes Ideally More ❯

Technical Business Analyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high-performing IT team of a dynamic Yorkshire-based company. You'll be working on a range of internal applications, helping to evolve and improve them based on business needs. From gathering … could be a great fit. Responsibilities: Act as the link between business users and the development team to ensure system enhancements meet business needs Translate business requirements into detailed technical specifications and user stories Map and document business processes, identifying opportunities for improvement Lead and participate in stakeholder workshops, gathering functional and non-functional requirements Support system testing, UAT … What's in it for me? A genuinely varied and visible role within a respected and supportive team Opportunity to move deeper into business analysis while building on your technical strengths Learn from experienced SMEs in a collaborative environment Contribute to change projects that genuinely improve the business 25 days holiday + bank holidays, pension, and professional development support More ❯

Technical Business Analyst x 3 The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten … cross-functional consultants, analysts, and support staff. Mostly remote some Ad hoc travel (London) BPSS, but SC Preferred Digital Transformation Project Role Overview: We are seeking a highly capable Technical Business Analyst (BA) with experience in Microsoft Azure environments and a track record of supporting digital transformation initiatives within the NHS. In this role, you will work at … intersection of technology and business change, helping to deliver cloud-based digital solutions aligned with NHS strategy and standards. Key Responsibilities: Act as the liaison between clinical, business, and technical stakeholders across NHS departments. Elicit, document, and prioritise business and functional requirements for digital solutions. Translate clinical/business needs into technical specifications, user stories, and acceptance criteria. More ❯

Job summary IT User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute Technical Analyst is to provide first/second/third line support for all NHSBSA employees. The End User Compute Technical Analyst is responsible for triaging incidents and service … requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need for the End User Compute Technical Analyst to ensure the integrity and security of ICT systems is maintained. What do we offer? o Hybrid working - offering flexibility to work predominantly from home with the … the latest technology and internal system processes. 11. Building and maintain a number of productive working relationships across the organisation. 12. Analysing, interpreting and reporting information and knowledge of technical subjects and concepts to influence decisions. 13. Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in More ❯

Technical Support Analyst Band 6 (Equivalent) | £37,338 – £44,962 pro rata Location: Norfolk and Norwich University Hospital (NNUH) Contract: Temporary – 3 months initially (with potential to extend) Hours: Full-time, 37.5 hours per week (Mon–Fri) Employer: gap personnel (acting on behalf of the NHS) Job Summary An exciting opportunity has arisen for an experienced Technical Support Analyst to join the IT Technical Support Team at Norfolk and Norwich University Hospital (NNUH). This is a key role providing second and third-line support to end users, helping maintain critical infrastructure systems and ensuring the Trust’s IT services operate at optimum performance. You will be expected to deliver high-quality support and … environments, desktop systems, and networking technologies (LAN, TCP/IP) Managing SQL Server, Web Server products, and antivirus/security patching Experience with multi-user database systems (e.g. ICE) Technical documentation and training material preparation Familiarity with NHS IT systems and standards Key Skills: Strong problem-solving and analytical abilities Ability to work independently or as part of a More ❯

Summary of This Role Maintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of governance … and technical escalation; identifying revenue generating opportunities, documenting requirements and proposing solutions that maximize Global Payments' revenue while providing Business Technical Support until closure. What Part Will You Play? Learns to establish a positive rapport with the client(s) to develop and maintain long-term relationships, to understand the client's business, their objectives and expectations, and to … the client to utilize standard solutions while maximizing revenue. Supports higher level analysts on sub-components of major initiatives. Participates in converting the client's business requirements into detailed technical specifications and learns how to present them internally and externally while securing requirement sign-off. Gains and maintains knowledge of how to identify critical business impact issues from Service More ❯

Technical Support Analyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe Acrobat … You Bring A problem-solving mindset and the ability to collaborate across teams Strong analytical skills for troubleshooting, diagnosing, and resolving tech issues Experience with hardware/software installations, technical documentation, and user training Professional interpersonal skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within … a law firm is essential Technical Support Analyst - London - Permanent - £50,000 per annum More ❯

Fixed term contract requirement for a Technical Business Analyst with a background in Microsoft Technology, Data and BI. The ideal candidate will have worked with either Fabric, Snowflake or Databrick. This role is a Fixed Term contract for 12/18 months and you will have a Hybrid working pattern of 3 days onsite per week. Technical Business Analyst Requirements Facilitate the identification and validation of business intelligence and reporting requirements. Lead discovery workshops to gather cross-functional reporting and analytics needs. Collaborate with stakeholders to understand data requirements in the context of ERP and data platform initiatives. Evaluate and document current reporting processes, data sources, and existing toolsets. Assess whether reporting requirements can be … needs into well-defined functional and non-functional requirements. Contribute to the evaluation, selection, and configuration of reporting and visualisation tools, particularly Microsoft Fabric. Work alongside internal and external technical teams to ensure proposed solutions align with business goals. Deliver thorough analysis and documentation to support solution design and implementation. Assist in testing and validation efforts, including the creation More ❯

Fixed term contract requirement for a Technical Business Analyst with a background in Microsoft Technology, Data and BI. The ideal candidate will have worked with either Fabric, Snowflake or Databrick. This role is a Fixed Term contract for 12/18 months and you will have a Hybrid working pattern of 3 days onsite per week. Technical Business Analyst Requirements Facilitate the identification and validation of business intelligence and reporting requirements. Lead discovery workshops to gather cross-functional reporting and analytics needs. Collaborate with stakeholders to understand data requirements in the context of ERP and data platform initiatives. Evaluate and document current reporting processes, data sources, and existing toolsets. Assess whether reporting requirements can be … needs into well-defined functional and non-functional requirements. Contribute to the evaluation, selection, and configuration of reporting and visualisation tools, particularly Microsoft Fabric. Work alongside internal and external technical teams to ensure proposed solutions align with business goals. Deliver thorough analysis and documentation to support solution design and implementation. Assist in testing and validation efforts, including the creation More ❯

Technical Business Analyst Luton 6-month contract Paying up to 68p/h (Outside IR35) Responsibilities : Conduct detailed assessments of existing software inventories across business units. Gather and validate business and technical requirements for application usage, dependencies, and future needs. Identify opportunities for software rationalisation, standardisation, version unification, and decommissioning. Work closely with software packaging and deployment … teams to prioritize, schedule, and track packaging activities. Liaise with vendors and procurement to support license optimisation and contract rationalisation. Create and maintain documentation including business cases, software catalogues, technical specifications, and migration plans. Assist with UAT planning and stakeholder communication to ensure minimal disruption during transitions. Support compliance with security, licensing, and regulatory requirements. Experience required: Strong background … either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important More ❯

they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be the first … applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in a technical support environment, ideally More ❯

they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be the first … applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in a technical support environment, ideally More ❯

closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you will work closely with stakeholders … tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware and software issues. Identify and escalate incidents where required. Creating and updating documentation and content on internal knowledgebase and our Intranet. Participate in planning and implementing continuous improvements … career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be directly involved in technical decisions and workflows. Exposure to all levels of project implementation. More ❯

Technical Business Analyst Location: London (hybrid) Duration: 6 - 12 months contract Ir35 (outside) Clearance: SC cleared Experience: You will have a experience of modelling systems built using Excel, Power Platform, Fabric and Azure. My government client is looking for a driven individual with a can-do attitude who will be a key member of a small collaborative team … and will use their experience, enthusiasm and skills to help the team drive efficiency and high performance. This is an opportunity for an experienced technical business analyst to join the team and play a key role in the development and delivery of a strategically important global portfolio of capital projects. The role’s primary focus will be on … in systems built in excel and azure and use a broad range of business analysis skills. You will report directly to the Head of PMO and work closely with technical specialists, Department Heads, other key stakeholders and other members of the PMO to define capability which adds value to them. System and Process Modelling : Model systems and processes at More ❯

Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h … bringing the digital revolution to homes, infrastructure, and businesses across the country. Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms … timely resolutions and achieve customer specific Service Level Agreements (SLA’s) Meet the Service Desk Key Performance Indicators (KPI’s) as set by the Service Centre Manager Service Desk Analyst - Who you are: The Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) is passionate about customer service and communication, acting as the first point of contact More ❯

Service Desk Analyst Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. Plenty of training and development is on offer! SHIFT PATTERN … days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service centre (GU15 3YL). You must be when you are bringing the digital revolution to homes, infrastructure, and businesses … across the country. Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Log incidents, requests More ❯

Contract - 6 Months initial - Inside IR35 - 1st and 2nd Line - Great Customer Service Essential - Onsite nr Worcester - £280 - 300 per day We are hiring for a technical support analyst to join a business that have grown recently. You will need to be able to drive as the site is only really accessible by car and the role is … onsite 5 days per week. You will be joining a team that have some good technical experience and need someone with strong M365 experience, networking and Endpoint but also someone that really understands processes and process improvement. This role is delivering a brilliant customer service to the internal stakeholders, so you'll need to be the face of IT … the business have experienced the solutions that are in place and sometimes imperfect and need resolutions so someone that is inquisitive and has a problem mindset would be helpful. Technical skills are O365, Endpoint and some networking really and then the customer support piece in addition to this. Please apply now for more information. Please note it is on More ❯