Technical Product Owner (Customer Support Applications)
Cambridge, Cambridgeshire
Hybrid / WFH Options
Hybrid / WFH Options
Cambridge University Press & Assessment
part of the University of Cambridge. About the role We are looking for a well-rounded technology professional to work as part of the Customer Technology Solutions team that specialises in Sales, Marketing & Customer Services Applications. The team covers the full lifecycle of CRM technology solutions from business … requirements gathering and functional analysis documentation, solutions design through to development, service and support for a global set of business users. This is a key role within Customer Technology Solutions. You will be working closely with the relevant business stakeholders to enable the business units to get the … builds strong relationships within and across teams and organisational structures. We expect you to bring strong skills with expertise in CRM technologies, especially in Customer Support Applications. Knowledge of Zendesk and 8x8 platforms is a plus. You should have strong analytical, organisational, and time management skills, and be more »
Employment Type: Permanent
Salary: £42,000 - £56,800
Posted: