2 of 2 Technical Support Specialist Jobs in the UK excluding London

Title: Technical Support Specialist Department: Technical Support Location: UK (home-based with travel as required) Working Hours: 37.5 hours per week Reporting To: Technical Support Manager Role Purpose To provide high-quality technical support on building management and automation systems … partners and customers. The role focuses on troubleshooting, resolving technical issues, sharing knowledge, and supporting Sales and partners through technical expertise, training, and demonstrations. Key Responsibilities Provide technical support via phone, remote access, and on-site visits Investigate, analyse, and resolve hardware and software issues Escalate ...

Product Support Advisor – Braintree We are looking for a dedicated Product Support Advisor to join our clients team. This is a varied role requiring exceptional customer service, strong problem-solving skills, and the ability to apply technical knowledge effectively. Due to the location of the site … promptly Process customer queries politely and courteously in line with call compliance standards Skills & Experience Required Previous experience in a customer service role preferred Technical troubleshooting/problem-solving skills desirable but not essential Ability to build rapport with customers over the phone while accurately identifying product issues Comfortable ...