51 to 64 of 64 Technical Support Specialist Jobs in the UK excluding London

Know your sensors, automation kit, and how to talk tech without putting people to sleep? This role is bang in the middle of technical support, customer service, and application advice. You're the person customers and internal sales teams turn to when they need answers, alternatives, and actual solutions not just someone reading off a script. What youll … do: Support customers with product selection, cross-referencing, and replacements Handle sensor applications, PLC basics, and customer queries (phone, email, chat) Provide datasheets, CAD drawings, macros whatever gets the job done Investigate complaints and service issues, raise goodwill where needed Train new starters and support sales with technical guidance Log everything in SAP/C4C and help … What youll need: Strong electrical/mechanical understanding (sensor and automation background ideal) Experience working with customers solving problems, not just logging them Calm under pressure and confident handling technical conversations SAP/C4C and MS Office experience Basic PLC knowledge is a bonus but if you know your circuits, youre halfway there Fluent English and good communication (written More ❯

employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers worldwide. The role requires a progressive, adaptable individual eager to grow their technical, project management, and personal skills. It involves working in a varied environment daily, with evolving technologies, customer bases, and projects. What is a currency template? This software implements strict … competently. Job Requirements Project Planning and Management: Guide and coordinate projects, confirm requirements, resources, schedules, hardware, and performance, and work with developers to ensure successful delivery of bespoke software. Technical Guidance & Support: Understand hardware and software for note handling, analyze errors and logs to identify root causes. High communication skills: Adapt technical information for different audiences; act … needs. Work hours: May require weekend or extended hours to meet customer requirements. Essential Skills This role requires: Excellent written and spoken English, with the ability to explain complex technical info clearly. Ability to review technical data, analyze logs, and perform testing. Willingness to travel occasionally if needed. Patience and calmness during urgent incidents. Self-starting attitude. Ability More ❯

Service Coordinators, and Service Leads to help resolve critical product problems by assisting in diagnosis and repair, along with sharing of best practices. Assists with CCMS cases between Technicians, Technical Communicators and John Deere CCMS factory support as needed. Ensures all necessary information is documented within the CCMS case prior to submission to John Deere. Works with John … Deere as a partner in quality to help identify emerging product quality concerns and support problem resolution. Identifies, communicates, and executes continuous process improvements in Service department to ensure internal and external customer satisfaction. Opens work orders and provides estimated labor and parts requirements, when possible, for technicians to resolve issues. Maintains up-to-date technical knowledge of … engine, hydraulics, and electrical systems and repair manual schematics. Assists in identifying technical training needs or gaps by communicating with location Service Managers/Service Coordinators. Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Ensures that the company’s reputation and image in More ❯

Job Description Technical Support Specialist required. Our client is a well-established supplier of access control equipment based in Leeds. Due to ongoing success, they are seeking a Technical Support Specialist to join the team, who has an understanding of electro-mechanical and/or security related products. Technical Support Specialist Position Overview Being a senior point of contact for resolving technical queries and questions for product installers, end users, and colleagues via phone, email, and face to face. Guiding installers through the setup and configuration of products remotely. Assisting customers with technical queries by fault-finding and troubleshooting over the phone and face to face (these are … not IT related queries). Delivering pre/post installation technical advice. Providing support and expertise with wiring diagrams. Being a product expert on a wide range of products and answering questions from customers and colleagues about products. Providing the best possible customer service and achieving high customer satisfaction, aiming for a first-time fix. Developing strong and More ❯

Job Title: Senior Technical Support Engineer – Smart Tech & Integration 📍 Based near Swindon – onsite with some hybrid flexibility 💼 £ - Depending on experience We're working with a specialist distributor at the forefront of smart building technology, from high-end AV and home automation to BMS, KNX, and networking integration. As they continue to grow, they’re looking for a … passionate Technical Support Engineer who wants to deliver outstanding support to their installer network, and grow into a highly valued technical expert in the field. This role is ideal for someone with experience in AV, BMS, smart homes, or building controls, or a strong tech support background with a genuine passion for connected technology and … customer service. What You'll Be Doing: Providing remote support to professional installers — via phone, email, and screen share Troubleshooting real-world integration issues with AV, smart home, or building automation products Delivering or supporting technical training sessions for partners Occasionally joining installers onsite to support project delivery (not core, but a great development area) Helping shape More ❯

hard to foster an innovative and collaborative environment balanced with personal and professional growth. We believe that happy team members create happy customers. About the right team member The Technical Support Specialist I provides the first level of contact support to MINDBODY customers by utilising multiple methods of contact, primarily over the phone. This position works … in a high-volume contact centre environment and is responsible for answering calls and emails to appropriately resolve customer inquiries. The Technical Support Specialist handles customer inquiries by gathering information, primarily over the phone, by questioning through curiosity to identify the nature of the problem and troubleshoot foundational technical product-related issues. About the role Intake … of technical product support to customers through a variety of channels, primarily inbound and outbound phone calls, but can also include email, chat, and web forums. Follow up and resolve customer callbacks and open cases for product support. Resolve customer issues, questions and problems related to services or products by gathering information through questioning and identifying the best More ❯

a big difference and the big details that astonish. Because at Bose, we’re compelled to push things forward. We need to make things better. As a Product and Technical Support Specialist, you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and guiding them … of the way. At Bose, the customer is everything to us but our employees are just as important too, so we make sure you get all the training and support that you will need. From in-depth technical training to training on customer service and a whole host of other topics, you will be an expert in no More ❯

succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products. Job Description The Technical Support Specialist provides support to Xplor customers who are using one or more of our software and payments products. This position works in a high-volume … and is responsible for answering customer inquiries through email, chat and phone for Xplor Mariana Tek. You’ll join a team that delivers a best-in-class, customer-centric support experience. The customer support specialist plays a key role in developing this ethos through driving customer satisfaction and quick resolution times. Responsibilities include: Receive inbound questions from … customers about their software product and service through a support ticketing system. Document all customer interactions in applicable systems according to current policies. Respond to customers by gathering information and providing the best solution or appropriate next steps. Provide education to customers on best practices to get the most value from software features or additional services. Escalate complex issues More ❯

within the last 4 years in the UK. Role Overview Join our team and work directly with our customers to customize VoCoVo systems to their needs. Provide 3rd line support, assisting our partners with advanced system diagnostics and issue resolution. Additionally, ensure the highest standards by supporting the VoCoCare warranty policy. This is a hybrid position with working from … the role. Experience configuring or troubleshooting network is desirable Working with MySQL - any exposure to MySQL or equivalent is beneficial ITIL - experience with using the ITIL framework for communicating technical support issues is a bonus Who you are You are detail oriented, quickly identifying issues and consequences in technical support You are collaborative and empower colleagues … skills, feedback and challenges What you'll do Work with a portfolio of assigned customers resolving and supporting issues whilst building relationships to drive service improvements, consistent and reliable support, and review processes to ensure customer success Support engineers remotely whilst they are on-site, identifying and troubleshooting issues Build comprehensive documentation around customers in your portfolio and More ❯

Job Description 3rd Line Technical Support Specialist Location: Worksop (Hybrid working) Type: Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Technical Support Specialist to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident More ❯

Technical Support Specialist – Heavy Plant A major dealership specialising in Heavy Plant are looking for a Technical Support Specialist to provide specialised technical support and guidance on a range of Heavy Plant machinery. Role: Technical Support Specialist Area: Cambridge or Midlands Salary: £40,000 - £45,000 + benefits What …/Mental Health Counselling and Coaching sessions Free Will writing service EAP, which includes 24/7 Doctor access Healthshield Family Friendly policies Company events The requirements of the Technical Support Specialist will be: As Technical Support Specialist, you will be responsible for managing aftermarket product quality issues, overseeing technical applications for product … lines and assisting in fault diagnosis activities Maintain an efficient technical help desk Compile evidence to drive quality improvements and service fixes Contribute to new product introductions and analysis Conduct site and customer visits for technical support The ideal candidate for Technical Support Specialist will be: Hold a recognised Apprenticeship NVQ 3 or equivalent More ❯

Job Description PLC CONTROLS Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car: When travel is needed Working days: Monday to Friday (REMOTE) Location: Candidates can live anywhere in England as long as they are willing to travel nationwide. We are currently recruiting for a blue … chip client who is looking for a Technical Support Specialist. This role is remote-based with potential nationwide site visits. The successful candidate will work on exciting projects requiring extensive controls knowledge. Our client offers a generous package, unlimited progression opportunities, training, and job stability. The candidate must have a full UK driving license and be flexible to … travel as per business needs. If interested, please apply ASAP. Skills required for the Technical Support Specialist: Experience with Siemens S7 Ability to modify PLCs Background from any industrial sector Engineering qualification (Level 3 minimum) UK driving license and willingness to travel nationwide The role offers: Career progression Training Pension Job security On-the-job learning Benefits More ❯

Opis oferty pracy We are looking for a Technical Support Specialist with at least 2 years of experience in technical troubleshooting and support. The ideal candidate is naturally curious, technically inclined, and possesses strong people skills. This role requires hands-on work with network setups, POS systems, and internet configurations, along with occasional travel and after … hours support. Obowiązki Provide technical support and troubleshooting for customers. Set up and configure internet connections, home mesh networks, and POS systems. Assist users with hardware and software issues remotely and on-site. Maintain clear and professional communication with clients. Document issues, solutions, and recurring technical problems. Stay up to date with emerging technologies and industry trends. … Occasionally travel for on-site support and be available for after-hours work. Wymagania Minimum 2 years of experience in IT support, networking, or troubleshooting. Business proficiency in English. Experience with network setup, home mesh networks, and POS system configurations. Strong people skills and ability to explain technical concepts clearly. Willingness to travel and work flexible hours More ❯

About the role The 2nd Line Support Technical Specialist is responsible for managing and resolving complex Level 2 technical and operational issues for our customers within agreed service level agreements (SLAs). Primary Responsibilities Work with customers to understand, diagnose, and address cases, including complex customer support, bugs, and defects. Manage and support complex … management. Provide expertise in API, Payment, and platform outage management. Promptly and efficiently address Level 2 customer inquiries escalated by Level 1. Take ownership of and resolve Level 2 technical and operational issues within agreed SLAs. Escalate to 3rd line support (Product Operations) when resolution is impeded by complexity or time constraints. Assess cases/incidents triaged by More ❯