a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a CAD & TechnicalSupportSupervisor in Bristol! This role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. … What you'll do: Lead, coach, and support the 1st Line TechnicalSupport team to deliver a responsive, customer-focused service. Manage the process of handling inbound technical enquiries, including triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM … systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team activity, manage risks, and ensure continuous improvement in technical service delivery. What you'll bring: A passion for delivering excellent service, and experience in inspiring and motivating a team to More ❯
a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a CAD & TechnicalSupportSupervisor in Bristol! This is role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product … offerings. What youll do: Lead, coach, and support the 1st Line TechnicalSupport team to deliver a responsive, customer-focused service. Manage the process of handling inbound technical enquiries, to include triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise … CRM systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team activity, manage risks, and ensure continuous improvement in technical service delivery. What youll bring: A passion for delivering excellent service, and experience in inspiring and motivating a team to More ❯
Technical & Sales SupportSupervisor/Manager – London (5 days a week in office) - Competitive Salary & Benefits Package Job Purpose: Your key role will be to manage the Technical (TSS) and sales support teams daily and attending work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic & international clients Being instrumental in implementing sales contracts for new and existing clients. Processing … invoices in a timely manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases More ❯
Technical & Sales SupportSupervisor/Manager – London (5 days a week in office) - Competitive Salary & Benefits Package Job Purpose: Your key role will be to manage the Technical (TSS) and sales support teams daily and attending work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic & international clients Being instrumental in implementing sales contracts for new and existing clients. Processing … invoices in a timely manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases More ❯
Just Recruitment is working with a growing organisation based in Sudbury to recruit a TechnicalSupportSupervisor to join their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the division … s business leader. The role is crucial in aligning the company's technical capabilities with business goals, ensuring that the products are designed and manufactured/assembled to operate effectively and securely. You will need to demonstrate experience in project management and implementation, technical experience and industry best practices. You will also need to show knowledge of compliance … with relevant laws, regulations and industry standards. Key requirements include: Troubleshooting skills, to investigate and resolve technical issues relating to products Provide technicalsupport and training to other team members, including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience in computer More ❯
Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a TechnicalSupportSupervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of … the division business leader. The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely. Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance … with relevant laws, regulations and industry standards. Key candidate requirements: Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technicalsupport and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of More ❯
Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a TechnicalSupportSupervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of … the division business leader. The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely. Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance … with relevant laws, regulations and industry standards. Key candidate requirements: Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technicalsupport and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of More ❯
Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a TechnicalSupportSupervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of … the division business leader. The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely. Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance … with relevant laws, regulations and industry standards. Key candidate requirements: Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technicalsupport and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of More ❯
Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a TechnicalSupportSupervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of … the division business leader. The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely. Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance … with relevant laws, regulations and industry standards. Key candidate requirements: Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technicalsupport and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of More ❯
Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a TechnicalSupportSupervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Salary Guide
Technical Support Supervisor the UK excluding London
