led environment. Service Delivery & Operations Lead and manage daily operations of a global service desk team Define and track SLAs, drive resolution of complex issues Implement ITIL-aligned service management processes Ensure global time zone support and resource efficiency Automation & Process Optimisation Automate key tasks in Microsoft 365 and Microsoft Entra ID (Azure AD) Drive PowerShell and Logic Apps … mgmt and access control Champion innovation and tool adoption to streamline workflows Team Leadership & Development Mentor and develop a high-performing international team Conduct performance reviews, training plans and workloadmanagement Cultivate a proactive, user-focused support culture Stakeholder Engagement Communicate service metrics and initiatives to all levels of the organisation Collaborate with IT Infrastructure, Security and Applications … teams Manage vendors and tools, including Jira Service Management Knowledge Management Build and maintain a robust internal knowledge base Promote best practices in documentation and self-service What you ll need 7+ years in IT service desk operations, 3+ years in a leadership role Strong hands-on experience with Microsoft Intune, M365 and Entra ID (Azure AD) Expertise More ❯
Business Analyst - Information Management - £550-£566 per day - Inside IR35 - Hybrid working 2 days a week on site in Bristol. My client, the biggest producer of ZERO CARBON energy in the UK is seeking a skilled Business Analyst to join their team. The ideal candidate will have extensive experience in waterfall methodologies while being adaptable to agile practices. Proficiency … in Visio and Jira is essential, and experience in Information Management disciplines such as Information Architecture, Master Data Management, and Database System Development will be a valuable bonus. Key Responsibilities: Business Analysis: Apply 5+ years of business analysis expertise to large-scale digital projects, providing strategic insights that drive business success. Requirements Gathering: Translate business needs into a … requirements, manage expectations, and align goals. Team Collaboration: Work closely with analysis and architecture teams to ensure a cohesive and integrated project approach, sharing best practices and lessons learned. WorkloadManagement: Take full ownership of your workload, prioritizing tasks effectively, meeting deadlines, and adapting to evolving project requirements while maintaining high-quality deliverables. Technical Expertise: Utilize Microsoft More ❯
Oxfordshire, England, United Kingdom Hybrid / WFH Options
PLANET RECRUITMENT SERVICES LTD
/GitLab/Bitbucket/other SCM/devops platforms Experience with CI/CD platforms such as Github Actions, GitLab pipelines, Bitbucket pipelines, Jenkins, etc Experience with Kubernetes workloadmanagement and administration Experience with administering Linux systems directly and with config management systems such as Ansible and Puppet. Degree-level qualification in Computer Science, Mathematics, Physics More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Eclipse IT Recruitment
Engage in hands-on software development activities, designing and maintaining applications to meet client specifications. Quality Assurance: Ensure adherence to best practices and meticulous documentation to uphold quality standards. WorkloadManagement: Collaborate with project managers to prioritize tasks and optimize resource allocation to meet project deadlines. Feedback & Documentation: Conduct regular code reviews, provide constructive feedback, and maintain comprehensive … s degree in Computer Science or a related field is advantageous but not essential. Additional skills in Node.js, JavaScript, Bootstrap and MVC would be beneficial. Strong organisational and time management abilities. Results-driven and goal-oriented mindset. Excellent team player with a positive and proactive attitude Technical Skills: Experience using Jira and/or Confluence. Experience of Waterfall and More ❯
Employment Type: Permanent
Salary: £60000 - £75000/annum Company pension, On-site parking
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
system administration skills and scripting (Bash, Python, Perl, etc.) to automate routine tasks and optimise engineering environments. Administer and tune job schedulers like IBM Spectrum LSF to ensure efficient workloadmanagement across hybrid cloud and on-prem infrastructure. Troubleshoot and resolve day-to-day technical issues through ticketing systems, proactively finding opportunities to automate and improve recurring tasks. More ❯
Harlow, Essex, United Kingdom Hybrid / WFH Options
Prattwhitney
to RTX customers in more than 45 countries. About the role: An exciting opportunity has arisen within Raytheon UK for a Systems Engineering Manager to join our Air Traffic Management Systems (ATMS) business, working and supporting across a range of programmes and R&D studies, developing additional capacity within the Engineering team as a key enabler to the strategic … expertise across a wide range of projects to both military and civil customers worldwide. Skills and Experience Degree in an engineering (or related) subject Experience in accountability for and management of a systems engineering team across the product development lifecycle Experience in workloadmanagement and dynamic tasking across several projects for the systems function Experience in developing … systems engineering capabilities across programmes and staffing experience levels Proven stakeholder management skills Outstanding analytical and problem-solving skills Willingness to travel throughout UK, Europe and the US Desirable Surveillance radar domain knowledge and/or experience Experience in systems modelling approaches and simulation Knowledge of the certification process as part of the overall system lifecycle Responsibilities Accountable manager More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description We are looking for an experienced … Desk team. This role will be toprovide operational leadership, alongsideanother Team Lead, for20-30staff. The primary responsibilities will include managing day-to-day operations, ensuring effective support, and overseeing workloadmanagement for multiple Netcompany clients across various business sectors. Strong organizational, planning communication and interpersonal skills are essential. Key responsibilities: Assist with supporting the growth and development of More ❯
Cheltenham, Gloucestershire, England, United Kingdom Hybrid / WFH Options
Meritus Talent
of the relevant principles, concepts, practices, and standards. Strong but collaborative individual with the confidence and integrity to earn client and internal stakeholder confidence quickly. Highly organised, adept at workloadmanagement, prioritising appropriately to meet deadlines. Excellent interpersonal skills, able to engage effectively with all audiences/stakeholders. Security clearance: You must be able to gain and maintain More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Publitek
also overseeing the setup, maintenance, and security of internal systems and servers (across both Windows and Linux environments). This is a hands-on leadership role that combines people management, process optimisation, and technical system administration. The role is based in Leicester, with 4 days a week in our Leicester office and 1 day working remotely within the UK. … system availability, backup protocols, patching, and security policies are consistently enforced. Troubleshoot infrastructure and network issues, and work with vendors or internal teams as needed. Support user access, endpoint management, and authentication systems (e.g., Active Directory, SSH, VPNs, and SSO). Oversee IT onboarding/offboarding processes and access provisioning. Technology & Tools Administer support platforms like Jira, Trello. Manage … continuity and tech roadmap planning. Ensure compliance with data protection and cybersecurity best practices. Y ou will bring: 5+ years of experience in a combined customer support and IT management role. Deep knowledge of helpdesk operations, preferably in an e-commerce or agency setting. Experience managing Windows and Linux servers (file systems, firewalls, backups, and patching). Familiarity with More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
Crimson
include holding non-IT stakeholders accountable to project plans, escalating issues when necessary, and overseeing a team of IT Business Analysts and Developers to ensure effective project delivery and workload management. Key skills and responsibilities: Strong IT project portfolio management Extensive experience utilising and integrating business applications Proven experience leading ERP projects, particularly in manufacturing, logistics, or supply … support, and fosters team development. Oversees and reports on all IT projects, ensuring progress aligns with plans and communicates status to the Head of IT. Facilitates efficient project pipeline management and adapts to shifting priorities. Develops and executes detailed project plans covering timelines, budgets, and resources. Experienced in stakeholder management, maintaining open communication among internal teams and external More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
Crimson
include holding non-IT stakeholders accountable to project plans, escalating issues when necessary, and overseeing a team of IT Business Analysts and Developers to ensure effective project delivery and workload management. Key skills and responsibilities: Strong IT project portfolio management Extensive experience utilising and integrating business applications Proven experience leading ERP projects, particularly in manufacturing, logistics, or supply … support, and fosters team development. Oversees and reports on all IT projects, ensuring progress aligns with plans and communicates status to the Head of IT. Facilitates efficient project pipeline management and adapts to shifting priorities. Develops and executes detailed project plans covering timelines, budgets, and resources. Experienced in stakeholder management, maintaining open communication among internal teams and external More ❯