4 of 4 Customer Service Jobs in Uxbridge

helping customers protect business-critical operations across sectors including data centres, healthcare, manufacturing, finance and retail. The company is looking for an organised and customer-focused Service Coordinator to support its busy service operation. You will act as a central point of contact for customers, engineers … internal teams, coordinating planned maintenance and reactive service visits while ensuring work is scheduled efficiently and customers receive a professional, responsive service. Package Basic salary of up to £34,000 25 days annual leave , plus bank holidays Company pension scheme Full training and development programme Genuine opportunities for career ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Technical Operations Manager to lead our Technical Support and Field Services teams, ensuring the delivery of exceptional technical support, operational excellence, installation quality, and customer service. This is a fantastic opportunity for someone who enjoys combining people leadership, technical problem-solving, operational performance, and continuous improvement in a fast … paced technology environment. What you'll be doing Leading and developing Technical Support and Field Service teams Acting as the senior technical escalation point for complex customer and operational issues Driving SLA performance, service quality and customer satisfaction Managing installation quality, audits, and technical standards Working ...

Responsible for executing day to day service requests and incident resolution with a high user satisfaction rate. This is achieved by taking calls (in person or otherwise) and handling the resulting incidents and requests using the incident management and request fulfilment processes and tools in line with ITIL practices … Role Responsible for executing day to day service requests and incident resolution with a high user satisfaction rate. This is achieved by taking calls (in person or otherwise) and handling the resulting incidents and requests using the incident management and request fulfilment processes and tools in line with ITIL ...