Service Desk and Incident Management Lead
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Uxbridge, Middlesex, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
field. Proven experience in Service Desk & Incident Management roles, including 3+ years in leadership. Strong understanding and application of ITIL frameworks. Excellent communication, decision-making, and problem-solving skills. Proficiency with Service Desk platforms such as ServiceNow. Ability to work under pressure, manage escalations, and influence multiple stakeholders. ...