Head of Operations - MSP
- Location
- Wadhurst, England, United Kingdom
CenCom consistently delivers what has been agreed with its clients. The role provides the operational leadership that allows the Managing Director to focus on client relationships, business growth and technical direction. The role owns operational planning, resource allocation, service performance, project delivery oversight and management information across CenCom. … escalations, project milestones and operational priorities. Working location: Hybrid, with a minimum of 3 days per week at the CenCom office, and attendance at client sites or Owlis group meetings as required. Core systems: Microsoft Dynamics 365 for case, project, service and customer records; N-able for monitoring ...