1 of 1 Process Improvement Jobs in Wadhurst

Head of Operations - MSP

Location
Wadhurst, England, United Kingdom
Teams, documentation systems, supplier portals, purchasing and finance tools, and other group systems. Operational focus: Service desk performance, project delivery oversight, resource planning, operational process, management information, people management, client service escalations, procurement oversight and continuous improvement. Key Responsibilities Lead the day-to-day operation of CenCom, ensuring service … manage the procurement and finance teams alongside the operational teams, with both holding a dotted reporting line into the Owlis finance team for financial process, standards and reporting. Establish and maintain a structured first, second and third line service desk model with clear ownership, escalation routes and handover standards ...