2 of 2 Remote/Hybrid Incident Management Jobs in Wakefield

small team and closely with the Head of Delivery and Head of Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation … expecting the right candidate to have; Prior experience in telecoms network build and maintenance. Experience in working with Jira ticketing or a similar service management tool Excellent communication and stakeholder management skills — able to balance the needs of customers, contractors, and internal teams The Next Steps If this ...

CCTV, EACS and OT systems architecture (on prem and cloud) Strong technical knowledge of system architecture, networking, and security best practice. Skilled in incident management, data reporting (API/SQL), and process optimisation. Experienced in system audits, configuration, and integration with AD/JML processes. Excellent communication … stakeholder management skills. Knowledge of cybersecurity frameworks and OT risk management. This is an exciting permanent role for a talented Security Operations System Engineer to join the UK's largest trade and logistics company. Salary: £70,000 + Benefits Location: Home based (with occasional travel to site ...