2 of 2 Remote Inclusion and Diversity Jobs in Wakefield

As Lead Operations Manager, youll be designing and delivering intelligent, data-informed processes that serve learners, centres, and regulators with precision and agility. If you're a great leader, obsessed with data, good at working across multiple systems, thrive on solving complex problems, and bring a high level of technical acumen, this is your opportunity to lead with impact. Were … building a Centre Operations function that delivers operational excellence and sets the benchmark for efficiency, innovation and stakeholder service. This is therefore more than just an operations role its a chance to further shape our Centre Operations function through data-driven leadership. Were looking for someone with a broad mix of sound technical and data capability. What we mean by … this is that alongside leadership and management skills, you must be good with data management and analysis, proficient with excel, power query etc and be able to pick up new systems quickly. Based in our Wakefield hub, youll lead a range of Operations Managers, Delivery Managers, Coordinators, Administrators, and/or Technical Leads. You will develop a culture rooted in More ❯

We are seeking a dynamic and skilled Operations Technical Lead to join our Centre Operations team in Wakefield. This role is pivotal in driving continuous improvements within our Awarding Organisation (AO) Operations team. Youll identify and either support or lead a wide range of internal process and data improvement projects, establishing the implementation of positive changes that result in improved … efficiency, KPIs and quality of service across the operations teams. Experience or qualifications in business improvement techniques such as Lean Six Sigma would be advantageous. In this role, you will leverage your knowledge and skills in Excel, Power BI, and Power Automate to recommend and specify process and system improvements, supporting tactical improvements that complement existing and future technologies. You … will support colleagues across AO Operations with data and reporting requirements, ensuring successful data analysis and understanding. The practical bits: This is a full-time, office-based role in Wakefield (Office Hub is located at WF1 2UF). Our Centre Operations team core hours are Monday to Friday 08:00 18:00. Occasional travel may be required for internal and More ❯