IT Support Engineer (2nd/3rd Line)
WF1, Wakefield, West Yorkshire, United Kingdom
CO Manufacturing
responsibilities include: Handling escalated support tickets from 1st line Troubleshooting and resolving complex software, hardware and network issues Administering Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management through Intune and Endpoint Manager Managing installation, upgrades and system maintenance tasks Documenting fixes and helping build internal knowledge bases Providing guidance and … support to the wider IT team What we are looking for: Experience in a 2nd or 3rd line support role Strong knowledge of Windows Server, Active Directory and Microsoft 365 administration Good understanding of networking including routing, switching, VLANs, VPNs and firewalls Familiarity with virtualisation platforms such as VMware or Hyper V Confident troubleshooting more advanced technical More ❯
Employment Type: Permanent
Posted: