2 of 2 Service Management Jobs in Wakefield

system users across the Trust. Work collaboratively with IT colleagues and clinical staff to ensure systems meet operational needs. Maintain high standards of customer service and technical support. Contribute to the continuous improvement of clinical information systems. Deliver detailed training sessions on the use of clinical systems through … independently as well as within a close-knit team. You will demonstrate: Proven experience with NHS clinical systems, particularly SystmOne. Strong communication and customer service skills. Ability to manage multiple priorities and deliver results under pressure. Proficiency in IT systems and applications. Experience in developing elearning packages and training ...

internal teams to drive incident and problem resolution. Maintain and support customer infrastructure, including patching and monitoring. Ensure systems follow security and ITIL service management processes. Contribute to knowledge base and configuration documentation. About You 2+ years’ experience in a customer-facing IT support role. Strong troubleshooting skills ...