8 of 8 2nd Line Support Engineer Jobs in Wales

Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time Office Hours Salary: CIRCA 25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line/… 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the … like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health More ❯

Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time | Office Hours Salary: CIRCA £25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line/… 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the … like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health More ❯

Second Line Support Engineer Salary: £30,000 - £36,000 Location: Bristol Hybrid working, three days in the office, two days working from home. About the Role Our client is a managed service provider growing at a healthy pace and looking to hire another Second … Line Support Engineer. We are looking for someone with Microsoft Windows tech stack experience. The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this position is hybrid working, although the role will be … on site 5 days a week for the first 3 months to help you get up to speed. Skills Required Experience working in a 2nd Line support position Windows Server Office 365, Azure AD and SharePoint Hyper – V, VMware Veeam Backup Routers, switches and firewalls More ❯

2nd Line Software Support Engineer Global Tech Company Highly competitive salary + Sign on bonus & shares Swansea Hybrid (3 days per week in the office) Yolk Recruitment are proud to be working with one of Wales's most successful tech companies. Based in … South Wales they've been growing rapidly over numerous years and are now looking to add to their support team to deal with increased client demand. In this role you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high … science graduates or software developers looking to move into an organisation that prioritises career progression and personal development. Basic qualifications: - Experience in technical support, or experience in software development - Exceptional problem-solving skills, able to quickly understand issues and leverage available tools to hypothesise, diagnose, and resolve problems. More ❯

2nd Line Software Support Engineer | Global Tech Company | Highly competitive salary + Sign on bonus & shares | Swansea | Hybrid (3 days per week in the office) Yolk Recruitment are proud to be working with one of Wales's most successful tech companies. Based in … South Wales they've been growing rapidly over numerous years and are now looking to add to their support team to deal with increased client demand. In this role you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high … science graduates or software developers looking to move into an organisation that prioritises career progression and personal development. Basic qualifications: - Experience in technical support, or experience in software development - Exceptional problem-solving skills, able to quickly understand issues and leverage available tools to hypothesise, diagnose, and resolve problems. More ❯

Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … engineering group You’ll need: 🔧 Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) 🔧 VOIP understanding 🔧 Previous experience in a 2nd line/tiered support environment 🔧 Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: 🔹 Experience with CXone, NICE, or More ❯

Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes … engineering group You’ll need: 🔧 Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) 🔧 VOIP understanding 🔧 Previous experience in a 2nd line/tiered support environment 🔧 Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: 🔹 Experience with CXone, NICE, or More ❯

Job Title: 2nd Line Support Engineer Location: Bristol (hybrid) Salary: £28,000 - £35,000 This is an exciting opportunity to join a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support … phone, email, chat and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange More ❯