10 of 10 Microsoft 365 Jobs in Wales

tools, techniques, and benefits available across HEIW and NHS Wales. There is therefore a requirement for people, processes, data, and technology to embed effective ways of working with the M365 solution, across every tangible aspect of the working environment which supports our users and how they work. Main duties of the job The key objectives for this role are: To … design, develop and support the HEIW M365 applications and services for which HEIW is responsible. To ensure the M365 application is developed and performs to the requirements of its users and the organisation. To provide specialist advice, support, and training to the organisation on the M365 solution and applications. To provide specialist business and information analysis. To create and develop … or please click Apply now to view in Trac. Person Specification Qualifications and Knowledge Essential Degree in information and/or IT related subject or equivalent qualifications and experience M365 and Power Platform knowledge Desirable PRINCE 2 foundation in project management or equivalent experience Experience Essential Substantial experience in the Microsoft 365 platform and solutions including SharePoint More ❯

Act as the first point of contact for IT support queries via phone and email (walk-ins occasionally happen). Log, categorise, and prioritise incidents and service requests. Troubleshoot Microsoft 365 … issues (Outlook, Teams, OneDrive, SharePoint). Apply known solutions and contribute to our internal Knowledge Base. Escalate unresolved or complex issues with full context and logs. Educate users on M365 tools and promote best practices. Manage user accounts, security groups, and MFA resets. Provision, patch, and deploy devices using Intune. Support onboarding/offboarding and maintain hardware inventory. Skills Solid … experience in a 1st line IT support role. Working knowledge of Microsoft 365 and Intune desirable Excellent communication and problem-solving skills. Ability to work independently and manage multiple tasks. Willingness to be on-site daily (with potential for 1 day/week WFH for the right candidate). While this role is support-focused, there may More ❯

Act as the first point of contact for IT support queries via phone and email (walk-ins occasionally happen). Log, categorise, and prioritise incidents and service requests. Troubleshoot Microsoft 365 … issues (Outlook, Teams, OneDrive, SharePoint). Apply known solutions and contribute to our internal Knowledge Base. Escalate unresolved or complex issues with full context and logs. Educate users on M365 tools and promote best practices. Manage user accounts, security groups, and MFA resets. Provision, patch, and deploy devices using Intune. Support onboarding/offboarding and maintain hardware inventory. Skills Solid … experience in a 1st line IT support role. Working knowledge of Microsoft 365 and Intune desirable Excellent communication and problem-solving skills. Ability to work independently and manage multiple tasks. Willingness to be on-site daily (with potential for 1 day/week WFH for the right candidate). While this role is support-focused, there may More ❯

solutions on time and to the highest standard. Managing delivery targets of £275k–£300k per month and pre-sales consultancy activity totalling £350k–£400k per month. Overseeing solutions across Microsoft 365, Azure cloud services, enterprise networking, IT infrastructure, and cyber security. Partnering with the pre-sales team to scope and shape solutions, ensuring seamless handover to delivery. … What you can expect: Hybrid working – office collaboration balanced with flexibility. Salary of up to £65,000 plus benefits. The chance to lead delivery across modern IT services: Azure, Microsoft 365, enterprise networking, automation, infrastructure modernisation, and cyber security projects. Access to training and certifications to keep you at the forefront of technology. A business that actively More ❯

improvement and innovation. Support project planning, procurement, and vendor coordination activities as required. Assist team members to devise solutions for complex issues. Supported Services include (but not limited to): Microsoft Windows 11 & 10 (Operating System) Microsoft 365 (Click To Run, Office, Visio, Project) GP Clinical Systems (Cegedim Visions, EMIS Web, TPP SystmOne) GP Managed Print Service More ❯

Title: M365 Lead Salary: £80,000 to £90,000 Start Date: ASAP Location: UK (Remote/Hybrid options available) Clearance: Active SC clearance required Join a leading digital transformation specialist driving innovation with Microsoft 365. We're hiring an SC-cleared Microsoft 365 Lead to join a top-tier software engineering firm shaping modern workplace solutions More ❯

improvement, or AI-based solutions. Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics). Excellent communication and stakeholder management skills. Solid grasp of CRM systems (Microsoft CRM preferred). Skilled in Microsoft 365 and middleware technologies (e.g., BizTalk). Degree in IT, Computer Science or related discipline. The Nice To Haves Exposure More ❯

improvement, or AI-based solutions. Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics). Excellent communication and stakeholder management skills. Solid grasp of CRM systems (Microsoft CRM preferred). Skilled in Microsoft 365 and middleware technologies (e.g., BizTalk). Degree in IT, Computer Science or related discipline. The Nice To Haves Exposure More ❯

ll Bring: At least 3 years' experience in a similar IT support role Strong problem-solving and organisational abilities Excellent communication and interpersonal skills Experience with Windows and Office 365 management Proficiency in Active Directory, AzureAD, and Exchange Online Confident with desktop setup, software installations, and basic hardware upgrades Ability to troubleshoot independently and escalate when necessary Willingness More ❯

occasional travel to other company offices. To diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications (SAP, Microsoft Windows, Office 365, Android, iOS) To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as … will have: Experience as a deskside support specialist within a manufacturing environment 3 - 5 years Experience with MRP systems (ideally SAP) - 3-5years Experience with all End User Microsoft products. End user support and soft skills - in person and over phone Network troubleshooting skills - ping, traceroute, etc... Minimum of bachelor’s degree in relevant subject Good knowledge around More ❯