Helpdesk software and RMM tools • Experience of working in a fast-paced environment • A good understanding/working knowledge of the following technologies: Windows Client/Server operating systems, MicrosoftOffice suite, AV Products/PC & Server security, AD/AAD • Networking skills including Firewalls, VLAN, routing, DHCP, DNS, IP Subnets etc • Good knowledge of Microsoft365 … and associated technologies (SharePoint, Exchange Online, Teams etc). • Good knowledge of Microsoft Azure and Intune (Endpoint Manager) • Experience working with Virtualisation platforms (Hyper V, VMWare) • Knowledge and experience working with backup platforms (e.g. MABS, Veeam) • Working knowledge of SANs/Storage arrays Desirable •Experience of AVD • Experience of Mac OS • Experience of working with MDM platforms General attributes More ❯
troubleshoot backup systems. Stay current with emerging technologies and recommend improvements. Person Specification 5+ years of experience in IT support or systems administration. Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, ITIL Foundation) are a plus Strong analytical, troubleshooting, and communication skills. Experience in the manufacturing industry and with SAP ERP is advantageous. Bachelors degree … Windows Server (2016/2019/2022), Windows 10/11. Server Applications: SQL Server. Networking: TCP/IP, DNS, DHCP, VPN, VLANs, firewalls, routing and switching. Virtualization & Clustering: Microsoft Hyper-V. Directory Services: Active Directory, Group Policy. Email & Collaboration: Microsoft365, Intune, SharePoint, Teams. Security Tools: Endpoint protection, MFA. Backup & Recovery: Veeam, Backup Exec, Windows More ❯
information technology, Computer Science, or related field or equivalent experience. Background in IT support or systems administration. Strong analytical, troubleshooting, and communication skills. Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, ITIL Foundation) would be helpful. Experience in the manufacturing industry and with SAP ERP is advantageous Technical Skills required: Operating Systems: Windows Server …/2019/2022), Windows 10/11 Server Applications: SQL Server Networking: TCP/IP, DNS, DHCP, VPN, VLANs, firewalls, routing and switching Virtualization & Clustering: Microsoft Hyper-V Directory Services: Active Directory, Group Policy Email & Collaboration: Microsoft365, Intune, SharePoint, Teams Security Tools: Endpoint protection, MFA Backup & Recovery: Veeam, Backup Exec, Windows Backup, cloud-based More ❯
Windows Server (2016/2019/2022), Windows 10/11 • Server Applications: SQL Server • Networking: TCP/IP, DNS, DHCP, VPN, VLANs, firewalls, routing and switching • Virtualization & Clustering: Microsoft Hyper-V • Directory Services: Active Directory, Group Policy • Email & Collaboration: Microsoft365, Intune, SharePoint, Teams • Security Tools: Endpoint protection, MFA • Backup & Recovery: Veeam, Backup Exec, Windows … s degree in information technology, Computer Science, or related field or equivalent experience • 5+ years of experience in IT support or systems administration. • Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, ITIL Foundation) are a plus. • Strong analytical, troubleshooting, and communication skills. • Experience in the manufacturing industry and with SAP ERP is advantageous Because of More ❯
their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Technical Support Engineer (primarily focused on the Microsoft platform). Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and … brand. Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft365, Exchange online, SharePoint, Teams, and Intune. Deliver IT projects (e.g. email migrations, Intune deployments, firewall installations, email threat protection implementations as well as internet connectivity and VoIP etc). Managing email and network security. … a customer facing IT support environment. Excellent communication (verbal and written) and customer service skills. Extensive experience delivering IT support via remote and on-site methods. Expert knowledge of Microsoft365 suite (including Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure AD) and their management suites . Good knowledge of Windows Server, Active Directory, DHCP, DNS, and administration More ❯
Technical Project Engineer To £50,000 + Great Benefits Hybrid Working Newport Rapidly Growing Microsoft Partner - Increased workforce by 50% last year and doubled revenue! My client is a Cloud-first Managed IT Service Provider with offices in the South West and Between Manchester and Leeds. They have grown by 75% last year and doubled their revenue year on … in one or more of the following, with working knowledge of as many as possible being advantageous: Microsoft Active Directory (including Azure AD Connect) Microsoft/Office365 and related services (SharePoint, OneDrive, ATP, EMS, InTune, AutoPilot etc) Microsoft Windows Server Other Microsoft technologies and solutions: DFS, IIS, SQL, SCCM Networking (switching, routing, firewalls … culture and a real chance to build a highly successful career. What to do next simply get in touch with us! Cloud Decisions are proud to be part of Microsoft UK's Partner Talent Services and help you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are also More ❯
an IT environment. i.e. Network and Infrastructure maintenance and deployment roles. Understanding of IT Infrastructure concepts used in dispersed organisations, such as IP networking, AD, DNS, group policies, Office365, Routing, NAT, ACL and other Microsoft/Networking technologies (e.g. Azure AD, Intune). Familiarity with IT hardware including routers, firewalls, physical and virtual server environments. Good … virtualised environments (e.g. VMware, Azure). Proficient in Computer Networks: LAN, VLAN’s, WAN, IPSec, SSL, Route based tunnels, Wi-Fi, DHCP and DNS. Desirable: Industry certifications (e.g. CCNA, Microsoft/MCSE, VMware) (desirable). Knowledge of system validation and audit processes e.g. GCP/GXP/SOX (desirable). What’s in it for you? State-of-the More ❯
St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom
Excelerate Technology Ltd
experience in IT support, who brings the following expertise and skills: Essential Experience: Proven experience with Windows operating systems (Windows 10, 11 Pro, and Server) Hands-on expertise in Microsoft365 and Teams, with the ability to troubleshoot and optimise Experience with hardware and software troubleshooting, including desktops, laptops, and networked devices Solid understanding of IT infrastructure More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
automation tools such as Azure Automation, Power Platform, and REST APIs Experience with Git, Azure DevOps, or GitHub Understanding of system administration for Windows, Linux/Unix, Active Directory, Microsoft365, and Intune Comfortable with networking concepts such as DNS, DHCP, VPNs, and VLANs Ability to write clear, maintainable documentation for scripts and tools A proactive, problem More ❯
Newport, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
automation tools such as Azure Automation, Power Platform, and REST APIs Experience with Git, Azure DevOps, or GitHub Understanding of system administration for Windows, Linux/Unix, Active Directory, Microsoft365, and Intune Comfortable with networking concepts such as DNS, DHCP, VPNs, and VLANs Ability to write clear, maintainable documentation for scripts and tools A proactive, problem More ❯
day per week onsite in Cardiff Skills & experience: Demonstrable experience as Project Manager withing Network & infrastructure A track record of delivering network and infrastructure projects (Windows Server, Windows 10, O365, Telephony, Storage etc) A background of Data Centre migration projects Ideally have good knowledge of Network Security and Cyber security projects. Previous experience of Azure/Cloud/SaaS environments … and project plans Monitoring and managing project and stage progress Management of project budgets, documentation and full lifecycle project delivery. Tech stack includes – Windows 10, Windows Server, Citrix, AIX, O365, Cisco, Sharepoint Ideally have knowledge of DevOps, Cloud based solutions, Automation, Microsoft Azure Please get in touch ASAP for further information and full job description. Contract Project Manager – MS More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
The Curve Group
forefront of technology, this could be the perfect role for you. Key Responsibilities Support the delivery of the internal IT roadmap, including: Managing users, devices, policies and configurations via Microsoft Intune and Entra. Developing and maintaining a SharePoint-based extranet for external collaboration. Supporting and enhancing cloud-based telephony systems and on-site networks. Using PowerShell and Power Platform … helpdesk coverage and occasional on-site support. Maintain clear communication across the business, ensuring accurate documentation and knowledge-sharing within the IT team. Key Skills & Experience Strong experience with Microsoft SaaS and PaaS tools, particularly Microsoft365 and Entra ID. A track record of delivering objectives and successfully implementing new systems. Proficiency in PowerShell scripting and More ❯
forefront of technology, this could be the perfect role for you. Key Responsibilities Support the delivery of the internal IT roadmap, including: Managing users, devices, policies and configurations via Microsoft Intune and Entra. Developing and maintaining a SharePoint-based extranet for external collaboration. Supporting and enhancing cloud-based telephony systems and on-site networks. Using PowerShell and Power Platform … helpdesk coverage and occasional on-site support. Maintain clear communication across the business, ensuring accurate documentation and knowledge-sharing within the IT team. Key Skills & Experience Strong experience with Microsoft SaaS and PaaS tools, particularly Microsoft365 and Entra ID. A track record of delivering objectives and successfully implementing new systems. Proficiency in PowerShell scripting and More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Additional Resources
in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles More ❯
networking protocols, including TCP/IP, LAN, WAN, DNS, DHCP, and VPN configurations. Software Deployment & Application Support: Skilled in installing and supporting both general business and specialized software, including Microsoft365, Adobe Creative Suite, Final Cut Pro, and sports analysis software such as Hudl Sportscode. Cloud Services & SaaS Platforms: Experience managing cloud-based applications, helpdesk systems, collaboration … platforms (e.g., Google Workspace, Microsoft Teams), and knowledge base tools. Device & Server Management: In-depth knowledge of Synology NAS solutions and managing both on-premises and cloud storage systems. Cybersecurity Awareness: Strong understanding of cybersecurity principles; capable of implementing policies, managing endpoint security, and ensuring data protection compliance. Cross-Platform Troubleshooting: Proficient in troubleshooting macOS, iOS, and Windows OS … encryption, antivirus, and firewalls. Conduct regular audits of security compliance. Manage user access controls and permissions. Install, configure, and manage business applications (e.g., Adobe Creative Cloud, Final Cut Pro, Microsoft365). Ensure all software is licensed correctly and kept up to date. Monitor and manage backup systems for both user data and servers. Ensure disaster recovery More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
building out pre-sales capability to support continued growth. Why join? Brand new role with clear scope for progression Growing pre-sales function you can help shape Broad portfolio: Microsoft, Azure, VMware, Cisco, Fortinet, Sophos, WatchGuard, SentinelOne, cloud migrations, virtualisation, networking, security and modern workplace Trusted MSP with strong delivery reputation and long-term clients Hybrid working and a … decisions What we’re looking for: Previous experience in a pre-sales, solutions consultant, or technical account management role within an MSP or IT consultancy Strong technical understanding across: Microsoft365, Teams, SharePoint, Intune Azure IaaS/PaaS, Azure Virtual Desktop, hybrid cloud Virtualisation – VMware, Hyper-V Networking – Cisco, Meraki, Fortinet, WatchGuard Cybersecurity – EDR/XDR, firewalling More ❯
of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity with ITIL practices and 2nd line support Comfortable engaging users, vendors, and senior stakeholders Start Date: ASAP Duration: 6 Months IR35: Inside IR35 More ❯
nature of the contract. Key Skills & Responsibilities. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Skilled in … configuring Firmware/BIOS to meet standards. Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of MicrosoftOffice suites. Enterprise-level Mobile Device Management using MobileIron: device enrollment, Familiar with enterprise endpoint management tools such as Microsoft SCCM, McAfee PGP, and BitLocker for updates and software … installs. Knowledgeable in device pre-boot configuration, imaging, and deployment processes via Microsoft SCCM and MDT. Comfortable maintaining logs of queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested?! Send your up-to-date CV to Dean More ❯
as appropriate, including training colleagues, and new staff in the application of the local Project Management Framework and other key documents and, to use various bespoke MicrosoftOffice365 applications such as Project and Visio. Manage product specialists or trainers where they form part of the project team. Being responsible for producing a result that can achieve … digital projects within a complex environment Experience of project management Demonstrable success in leading and motivating teams Experience of financial and budget management Problem identification and solving Experience in Microsoft Applications (e.g. Word, Excel, Teams, Project etc) Desirable Proven ability to influence at all levels of the organisation to facilitate decision making Working in a wide variety of roles More ❯
Hardware & network troubleshooting skills The initiative and independence to manage systems, solve problems, and move fast C#/.NET development or Visual Studio Programming Microsoft Dynamics AX 2009 M365 administration experience This is a role where you ll design, improve, secure, and deliver. With direct impact on production and quality, your work helps us build better, faster, smarter. More ❯
Hardware & network troubleshooting skills The initiative and independence to manage systems, solve problems, and move fast C#/.NET development or Visual Studio Programming Microsoft Dynamics AX 2009 M365 administration experience This is a role where you’ll design, improve, secure, and deliver. With direct impact on production and quality, your work helps us build better, faster, smarter. More ❯
and minimising cloud service costs by monitoring, automating, and optimising resources. Have experience with creating automation tooling for Windows Operating Systems, Unix/Linux systems, Active Directory, Entra ID, Microsoft365, and related technologies. Have the ability to write clear, detailed, and comprehensive technical documentation, including system configurations, processes, and troubleshooting guides. Proven experience in Technical Operations … team, we would love to hear from you! To apply, click the link below. If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at or on . You can also ask us about flexible working practices More ❯
Morriston, Swansea, United Kingdom Hybrid / WFH Options
Moxie People
take on a varied, meaningful role where your work directly supports transformative social change, this could be your next move. What You'll Be Doing: Maintain core systems including Microsoft365, Windows servers, Entra, Intune, phones and networks. Troubleshoot issues in partnership with our MSP to minimise downtime. Support colleagues with day-to-day tech challenges and … helpdesk system and ensure smooth coordination with the MSP. What We're Looking For: At least 2 years in a busy ICT role within a similar organisation. Knowledge of Microsoft Active Directory, Entra, Intune. Ability to manage multiple projects and priorities. Clear communication skills with technical and non-technical audiences. Experience working with external contractors and MSPs. Confident working More ❯
Swansea, Morriston, West Glamorgan, United Kingdom Hybrid / WFH Options
Moxie People
take on a varied, meaningful role where your work directly supports transformative social change, this could be your next move. What You'll Be Doing: Maintain core systems including Microsoft365, Windows servers, Entra, Intune, phones and networks. Troubleshoot issues in partnership with our MSP to minimise downtime. Support colleagues with day-to-day tech challenges and … helpdesk system and ensure smooth coordination with the MSP. What We're Looking For: At least 2 years in a busy ICT role within a similar organisation. Knowledge of Microsoft Active Directory, Entra, Intune. Ability to manage multiple projects and priorities. Clear communication skills with technical and non-technical audiences. Experience working with external contractors and MSPs. Confident working More ❯