2 of 2 Capacity Management Jobs in Wales

small team, setting clear goals, driving performance, and fostering a collaborative working environment. Proven knowledge and experience with operating within an ITIL based environment, particularly in relation to Incident Management, Capacity Management, Change Management and Problem Management. Working knowledge of Windows Operating Systems, Unix/Linux systems, VMware, and related technologies. Strong people skills and the … in Information Technology, Computer Science, or related field. Proven experience in Technical Service Delivery or a related IT role, demonstrating expertise in fulfilling ITIL functions, especially related to Incident Management, Change Management, Problem Management and Capacity Management. Willingness to be able to work outside normal business hours from time to time, to support changes and major … Health Team Employee Assistance Programme The way we do things Our Ambition, Priorities and Values inform everything we do as a business - from our strategic planning to the performance management of our colleagues. Our values underpin everything we do, and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of More ❯

on representing IT at governance boards, driving service improvements, and ensuring operational resilience across both business and CNI platforms. You'll be responsible for overseeing change, incident, and problem management activities, coordinating supplier delivery, and supporting secure, compliant solutions that align with business needs. What You'll Bring: Strong experience in a technical service delivery or IT operations role … ideally within an ITIL framework Proven understanding of incident, problem, change, and capacity management processes Good working knowledge of infrastructure and platforms including Windows, Linux/Unix, VMware, and Azure Ability to manage technical discussions and represent operations in formal forums Familiarity with LeanIX or similar documentation tools for maintaining infrastructure records A proactive, self-starting attitude with More ❯