4 of 4 Remote Change Management Jobs in Wales

our award winning customer service, we have a long history of creating magical moments for our customers. We're not about selling products - we want to solve problems and change lives through Monzo. The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the … right place at the right time to support our customers. Role: Forecast Change Manager - responsible for the end-to-end Forecast Change Request (FCR) process, partnering with Operations Stakeholders and Forecast Analysts to implement and refine the right procedures. Responsibilities Leading the assessment and prioritisation of initiatives that influence COps headcount requirements, ensuring all opportunities are thoroughly documented. … correctly scoped and delivered through the FCR process. Tracking the implementation of approved forecast changes and validating they meet agreed business objectives. Establishing an clear accountability framework for forecast change owners, empowering timely delivery. Analyzing FCR drivers to identify trends and opportunities for process improvement, collaborating with Forecast Analysts to enhance forecasting accuracy. Qualifications & Skills Advanced Planning Skills: strong More ❯

lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Act as a subject More ❯

from you. We are currently recruiting for a PMO Director to join a leading retail IT Hardware maintenance specialist in Cardiff. You'll responsible for leading the Enterprise Project Management Office (PMO) across the organisation. This role ensures the successful delivery of strategic service transition programmes, internal transformation programmes and major customer projects by establishing and maintaining best-in … frameworks. As PMO Director you will: - Define and implement the EPMO vision, strategy, and roadmap in alignment with the organisation's IT and business objectives. - Establish and enforce project management standards, tools, and methodologies (e.g. PRINCE2, Agile, ITIL) to ensure consistent delivery across all projects and programmes. - Oversee the full project and programme portfolio, ensuring prioritisation, resource allocation, and … mechanisms to track project health, resource utilisation, and delivery outcomes. - Manage the PMO budget and ensure optimal use of internal and external resources, including vendor and contractor oversight. - Lead change management initiatives and proactively identify and address project risks, issues, and dependencies. This will be an ideal role for you if you have proven experience in leading a More ❯

that drive better outcomes for students and institutions. What You'll Do - Deliver project workstreams, from requirements gathering to implementation. - Collaborate with stakeholders across academic and professional services. - Support change management, business case development, and process redesign. - Build sector knowledge and credibility in education technology and data. - Contribute to thought leadership and client engagement. What We're Looking More ❯