10 of 10 Remote/Hybrid Customer Experience Jobs in Wales

Customer Service Specialist Are you a natural problem-solver who enjoys helping others and delivering exceptional service? Do you thrive in a fast-paced, supportive environment where no two days are the same? Are you looking for a company that values its people and offers real opportunities for growth … development? We’re working with a business that puts customer experience at the heart of everything they do. This is an office-based role where your customer service, administration, and data entry skills will come together to create a seamless and professional experience for every customer. ...

About SystemsX At SystemsX, we’re a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission is to use innovative technology to improve operations, customer experience, and business growth. As we expand rapidly … Languages & Frameworks: PHP, Laravel, JavaScript, NodeJS, Bootstrap/Tailwind Databases: MySQL, Redis, Meilisearch DevOps & Tools: Ploi, Docker, GitLab, GitLab CI, Sentry.io, BetterStack About You Experience and understanding of Laravel & PHP (2+ years experience) Experience and understanding of NodeJS (2+ years experience) Proficiency in writing maintainable, optimised ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

growing, and so we’re hiring talented people who are purpose driven and want to use and develop their skills to deliver an awesome experience to our customers. Our team is engaging, inquisitive, and inclusive, reflecting many different beliefs and backgrounds. We welcome people who can bring diversity … reporting to the Head of Product & Platform, you’ll play a key role in delivering the development of Wealthify’s core platform. Collaborating with Customer Service, Cash and Investment Operations, Investment Management and Software Engineering professionals, you’ll take ownership of delivering some of the most critical projects ...

journeys for this financial services giant. Youll join an existing team who are growing, handling the technical build and execution of new customer journeys and CRM workflows being built in Salesforce Marketing Cloud. With this role, you'll be leaning into the technical side, handling the build and creation … journeys, with a decent emphasis on implementing dynamic content within complex customer communications across both promotional and operational comms. Because this sits within financial services, theres naturally a heavy emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need ...

description: About SystemsX At SystemsX, we’re a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission is to use innovative technology to improve operations, customer experience, and business growth. As we expand rapidly … Languages & Frameworks: PHP, Laravel, JavaScript, NodeJS, Bootstrap/Tailwind Databases: MySQL, Redis, PostgreSQL DevOps & Tools: Ploi, Docker, GitLab, GitLab CI, Sentry.io, BetterStack About You Experience and understanding of Laravel & PHP (3+ years experience) Proficiency in writing maintainable, optimised and scalable code. Strong knowledge of object-oriented programming ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

believe in better. And we make it happen. Better content. Better products. And better careers. If your skills, experience, and qualifications match those in this job overview, do not delay your application. Working in Tech, Product or Data at Sky is about building the next and the new. From … Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign ...

believe in better. And we make it happen. Better content. Better products. And better careers. If your skills, experience, and qualifications match those in this job overview, do not delay your application. Working in Tech, Product or Data at Sky is about building the next and the new. From … Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign ...

critical role in deploying, monitoring, and operating production systems serving tens of thousands of users. This is a high-impact position, directly influencing customer experience, system reliability, and overall company growth. You'll work within an agile engineering function using modern tooling including AWS, Terraform, Kubernetes and Ansible. … scaling strategy) Building and optimising CI/CD pipelines Identifying infrastructure vulnerabilities and improving resilience What We're Looking For 3+ years DevOps experience in a SaaS environment Strong AWS expertise Advanced Kubernetes administration Advanced Kafka administration (DR, topic scaling, performance tuning) Infrastructure as Code (Terraform essential) Config management ...