1 to 2 of 2 Customer Insight Jobs in Wales

Make a difference! A Career for Customer Insight Specialists! Customer Quality and Insights Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Do you have a passion for understanding customers needs and driving change? Are you experienced in Customer Insight and … with the opportunity to make a real and positive difference for our customers in a rewarding position within a great team. Your role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights, Workforce … Management, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class experience and that we're ahead of the curve in improving the customer experience. We want to be delivering changes to our more »

the relentless commitment to quality, ensuring each product surpasses high standards. Resolve and Improve: Lead the charge in addressing quality concerns ensuring effective resolution. Customer-Centric Innovation: Translate customer insights into actionable quality enhancements, embodying a culture of continuous improvement and lean manufacturing. KPIs: Monitor progress with insightful more »