1 to 2 of 2 Customer Requirements Jobs in Wales with Remote Work Options

Production Planner to join the well-established team based in Cwmbran. This is a newly created role which plays a crucial part in improving customer satisfaction by ensuring the orders are fulfilled on time. Reporting to the Head of Operations, this role is responsible for reporting on production to … ensure it meets customer delivery requirements. Key responsibilities include coordinating demand and finished goods inventory across all business units and managing resource planning to support both current and potential business opportunities. Main Duties and Responsibilities Work with Sales, Supply Chain and Production teams to develop robust production plan to … meet customer demand efficiently and achieve Company KPI's Lead weekly SIOP meetings to communicate operational plans and resolve any issues Liaise collaboratively with Supply Chain to coordinate the timing from Suppliers and ensure outstanding delivery issues are communicated and resolved before impacting production plan or customer despatch more »

3rd Line Support Engineer, to join a leading IT company based near Cardiff. You will be supporting external clients with all of their IT requirements - 2nd and 3rd Line, but also involved with the management and implementation experience of various devices, software and solutions including: Windows & Mac client devices … solutions Microsoft Intune and AutoPilot As the Workplace Operations Engineer/2nd 3rd Line Support Engineer, you will carry a range of technical and customer-focussed responsibilities, including: 2nd/3rd line support whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request … Troubleshoot and resolve hardware and software issues Forming part of the support delivery team, reacting to customer requirements for implementation or changes Taking ownership of service-impacting issues for a customer's estate, and resolving the issue effectively whilst keeping the customer updated Supporting the Service more »