7 of 7 Remote/Hybrid Customer Service Jobs in Wales

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Payroll & Time Advisor to join their Reward Operations team in Broughton. This is an excellent opportunity for a payroll professional with strong administration and customer service experience to support a large and dynamic workforce, ensuring payroll processes are delivered accurately and efficiently. The Role As a SAP Payroll … systems and providing first-line user support Producing documents and mail merges for internal communications Liaising with external payroll providers Deliver exceptional customer service through both telephone and ticketing support channels. About You Previous experience within a payroll environment Experience handling payroll data input and payroll-related queries ...

requirement to work on-call as part of a rota (paid). A growing and well-established Managed Services Provider is looking for a customer-focused 2nd/3rd Line IT Support Engineer/IT Support Analyst to join its expanding technical services team in South Wales. This opportunity … Engineer, 2nd Line Support Engineer, Technical Support Engineer, Infrastructure Support Engineer or IT Support Analyst with experience supporting Microsoft 365 environments within an MSP, service desk or multi-user technical environment. Working within a collaborative support team, you’ll provide high-quality 2nd and some 3rd line support ...

Team Support Advisor Llandudno Junction £15.10ph Temporary Contract - 3 Months Minimum Likely Extension Welsh Language Essential Are you a confident Welsh speaker with excellent customer service skills and strong IT confidence? We're recruiting on behalf of a government body for a temporary Team Support Advisor to join … providing information, guidance, technical support and signposting through a range of channels including telephone, email and online systems. What you'll be doing: Handling customer enquiries in both Welsh and English Providing first-line support for digital services, including password resets and account access issues Diagnosing customer needs ...

performance, optimisation, and growth of multiple Shopify and WooCommerce stores, combining strategic thinking with hands-on delivery. You will lead on driving revenue, improving customer experience, enhancing operational efficiency, and scaling online performance across several brands. Key Responsibilities E-Commerce Leadership Take full ownership of multiple online stores Develop … organic growth Paid media (Google Ads & Meta) Email marketing & automation Retargeting and affiliate activity Ensure all channels align to drive performance and ROI Product & Customer Experience Manage and optimise large product catalogues Improve navigation, product listings, and merchandising Enhance the end-to-end customer journey Drive retention, repeat ...

issues to the wider IT team where required. Monitor IT systems and proactively identify potential issues. Maintain accurate documentation and asset records. Deliver excellent customer service and technical support to end users. Requirements Previous experience in an ICT Support Technician, IT Support Engineer or Service Desk role. ...

structured training, warm data, brand credibility and ongoing coaching but success is driven by effort. If you ve worked in a call centre, recruitment, customer service or outbound role and want to turn that experience into a serious sales career, this role is built for you. Please note … this role, you must have/be: • Some previous experience in a phone-based role such as sales, call centre, recruitment, lead generation or customer service. • Comfortable making outbound calls and speaking to customers regularly. • Confident working towards targets and activity-based goals. • Hungry, ambitious, and motivated to build ...