1 to 11 of 11 Customer Service Jobs in Wales with Remote Work Options

Location Bristol, Newcastle-upon-Tyne, Nottingham, Swansea About The Job Job summary As the Service Desk Lead, youll oversee day-to-day operations, ensuring users and business teams receive exceptional support. Your responsibilities include managing Quality and Reporting processes, implementing support for new projects/services within the ITSM … Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk Analysts. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear strategy which allows … the award-winning services we work on and whats on offer for you, helping drive your career forward. Job Description The purpose of the Service Desk Lead is responsible for overseeing the day-to-day activities of the Service Desk operations to ensure users and business teams received more »

understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability … and exciting challenges, whilst supporting your personal growth and career ambitions, wed love to hear from you. Role Info: Customer Service Representative - Part Time (17.5hrs Per Week) Cardiff/Hybrid Working 2-3 Days Per Week After Training Competitive Market Salary Plus Significant Benefits Package Values: Serious about … we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products As a Customer Service Representative, you'll be the first point of contact for our customers. As part of our Customer Service team, you more »

About The Role IT Service Desk Experts - were looking for you! IT Service Desk Analyst CaerphillyHead Office £23,795 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like to help … And if youre driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT Service Desk Analyst at phs Group: Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call more »

accessibility for users. Work closely with our application development teams to ensure good database design with performance and efficiency in mind. Work closely with service delivery teams, application development teams and users to provide service and issue resolution. Design, install, monitor, maintain, upgrade, test, and tune our Oracle … Middleware Administration. Building, installing, upgrading, migrating, configuring, and supporting Oracle databases and Fusion Middleware Application Server upon a Windows Server environment. Working with a service desk ticketing system to resolve service request and incidents. Good knowledge or SQL and PL/SQL. Ability to develop and maintain Windows … Server administration. Batch scripting. SQL/PL/SQL. Excellent verbal and written communication skills. Excellent ability to deliver to expectation on time. Strong customer service orientation. Strong technical documentation skills. Due to the volume of applications received for positions, it will not be possible to respond to more »

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 – Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 – There is an abundance of fantastic more »

Assisting the development team in software testing and quality control. Assisting other departments where required e.g. graphic or web design. Experience: Must have proven customer service experience and an interest in technology. Must have a strong level of computer literacy with an understanding of PCs and PC Software. more »

working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network … configuration. This is what you’ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an more »

Role: Customer Service Representative. Language: Dutch, German, Norwegian & Swedish-Any one out of 4 with at least C1 proficiency. Office location: Cardiff, United Kingdom. Work Mode: Remote within UK and 100% Onsite, both available -Onsite preferred. Employment type: 6+ months initially (with a view to possible extension) Pay … English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systems Previous experience in an outsourced customer service environment is of advantage. Work Experience/Responsibilities: Handle phone calls with customer queries and provide resolution to end users Record … per client specifications to the immediate lead as applicable Work independently and within a team. Communicate well with internal and external contacts. Provide exemplary customer satisfaction. Meet quality standards on all handled contacts. Complete hours of staffed time on all rostered days Handle contacts while maintaining the targets defined more »

working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network … configuration. This is what you'll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate more »

sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types … years + experience in a similar role, good technical ability, a friendly and confident personality, a "can-do" attitude and a naturally inherent customer centric mind-set and approach. Ideally with p rior application support experience within the commercial software development industry. Good MS/SQL Server script writing … experience Proven analytical and problem-solving abilities Client-facing experience Really good customer service skills Ability to effectively prioritise work Good communication and interpersonal skills, with a focus on listening and questioning Good documentation skills In return youll be offered a long term career with training and development more »

YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUSTOBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. The Service Desk Analyst will provide an efficient and effective 1st line support service for a dynamic, professional and proactive Service Desk team, delivering … effective first point of call for the Digital Services Department. Main duties of the job We have an opportunity for an individual with ICT Service Desk Support experience to join the SBU Health Board ICT Service Delivery Team. The position is based at the SBU Headquarters in Baglan … that we consistently meet local and national key performance indicators, whilst adhering to ITIL guidelines and the SBU Asset management process. The SBU ICT Service is a fast-paced environment - over 90,000 calls were logged in the past twelve months. The successful candidate will be able to work more »