12 of 12 Remote/Hybrid ITIL Jobs in Wales

Work closely with Account Management to support customer success. • Review service performance and contract profitability. • Build strong relationships with internal and external stakeholders. Requirements • ITIL v4 Foundation certification. • Previous experience as a Service Delivery Manager, Service Manager or similar customer-facing service management role. • Experience within an IT Managed Services ...

regulated environments and Financial Services compliance requirements. Experience with digital transformation, cloud services, infrastructure, service management, or operational outsourcing solutions. APMP, Prince2, Agile, ITIL, or equivalent professional certifications. Experience presenting to senior stakeholders and C-suite executives. What Success Looks Like Increased bid win rates across strategic Financial Services opportunities. ...

valued! About You Who We're Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others ...

valued! About You Who We’re Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others ...

will always be valued! Who We're Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others ...

user research, or service or interaction design, and how to apply them to design better products. Prior experience of agile working. Working knowledge of ITIL v4 or willingness to learn.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from ...

following would be advantageous but is not essential : Zerto Cohesity OpsRamp Microsoft 365 Backup Workflow automation tools such as n8n Infrastructure as Code (IaC) ITIL environments Managed Service Provider (MSP) experience Customer onboarding and service transition Why Join? You'll be joining a collaborative engineering team where your technical expertise ...

assess suitability for digitisation, undertake scanning or direct data entry, and apply validation and quality assurance processes in line with agreed standards. Provide ITIL resolver support, training and 'how-to' documentation to help users across NRW to audit, mobilise and archive NRW's data. Help the team to work with ...

ServiceNow System Certified System Administrator (or equivalent)Experience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge of IT security standards including ISO27001 would be an advantageConnect to your business - Enabling FunctionsCollaboration is central to everything ...

data lineage, data mapping, and transformation design.Experience working with CI/CD pipelines, automated testing, and release management for MuleSoft.Understanding of Service Management/ITIL principles and production support models.Experience mentoring developers and raising capability within delivery teams.Exposure to large, complex, or regulated enterprise environments.Connect to your business - Enabling FunctionsCollaboration ...

disaster recovery. Managing complex system changes and releases. Working closely with Infrastructure, Development, Security and third-party suppliers. Driving continual service improvement and promoting ITIL best practices. Mentoring colleagues and helping develop technical capability across the team. What We're Looking For We're particularly interested in candidates with experience … . OpCon job scheduling or another enterprise scheduling platform. SQL Server administration, troubleshooting and performance tuning. Windows Server environments. PowerShell scripting. SFTP. Azure DevOps. ITIL/ITSM practices. Major Incident Management within a production support environment. Automation and operational improvement initiatives Contact: Zach Bennett - CPS Group By applying to this ...

desirable) Strong knowledge of MS Office products Good knowledge of all common technologies in the desktop user environment Understanding of Information Technology Infrastructure Library (ITIL) practices Excellent verbal, written and communication skills Brilliant Customer Service skills calm, positive, professional and a great listener Good organisation and time management skills ...