12 of 12 Remote ITIL Jobs in Wales

Specification Qualifications and Knowledge Essential Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience Commitment to continuing professional development for self ITIL Foundation Certificate or demonstrable equivalent experience Good general knowledge of common hardware and software applications Knowledge of: MS Active Directory MS Windows Server MS Exchange Desirable Registered with a relevant More ❯

file and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

the business. What You'll Bring: Solid experience in a management role within IT service delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors in a high-pressure environment Excellent communication More ❯

and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior More ❯

Incident & problem Management. Strong analytical skills with experience in root cause analysis and trend identification. Excellent stakeholder management, able to communicate effectively at all levels, including to the Executive. ITIL v3/v4 certification (Managing Professional preferred). Benefits Competitive Benchmarked Salary 25 days holiday Discretionary bonus scheme Employee assistance programme Annual holiday buy (up to 3 extra days) Salary More ❯

Experience with network security including firewalls, intrusion detection and prevention, and mobile device management Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable Technical Knowledge Cisco Catalyst Switches Cisco ASA 5500 and 5500-X Firewalls with FirePOWER services Familiarity with Catalyst supervisor modules, power supplies, and fan systems Experience across More ❯

Experience with network security including firewalls, intrusion detection and prevention, and mobile device management Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable Technical Knowledge Cisco Catalyst Switches Cisco ASA 5500 and 5500-X Firewalls with FirePOWER services Familiarity with Catalyst supervisor modules, power supplies, and fan systems Experience across More ❯

improve delivery and efficiency What you bring Experience in service transition, onboarding, or customer-facing technical roles such as solutions engineering, IT support, or service desk Practical understanding of ITIL and its application in live service environments Experience working within or managing multi-vendor environments Strong communication and stakeholder engagement skills, able to build trust with both technical teams and More ❯

We re Looking For Detail-obsessed and highly organised Confident communicator who takes initiative Skilled with MS Office and familiar with PMO best practices Knowledge of HALO ITSM and ITIL Framework PRINCE2 Foundation (or above) is a big plus Why Join Us? £25,000 salary 37.5 hours per week Healthcare cash plan Discounts on retail, travel, socialising & more Cycle to More ❯

We’re Looking For Detail-obsessed and highly organised Confident communicator who takes initiative Skilled with MS Office and familiar with PMO best practices Knowledge of HALO ITSM and ITIL Framework PRINCE2 Foundation (or above) is a big plus Why Join Us? £25,000 salary 37.5 hours per week Healthcare cash plan Discounts on retail, travel, socialising & more Cycle to More ❯

stakeholders at all levels Good understanding of data, reporting, and system integration Experience with compliance, risk, and scalable solutions during delivery Nice to have: Certifications like Prince2, Agile, PMP, ITIL Background in technical programme or project delivery Interested? This is a meaty 12-month role with high visibility and real impact. Please get in touch if you're ready to More ❯

stakeholders at all levels Good understanding of data, reporting, and system integration Experience with compliance, risk, and scalable solutions during delivery Nice to have: Certifications like Prince2, Agile, PMP, ITIL Background in technical programme or project delivery Interested? This is a meaty 12-month role with high visibility and real impact. Please get in touch if you’re ready to More ❯