Service Support Administrator
- Hiring Organisation
- NHS Wales Shared Services Partnership
- Location
- Cardiff, United Kingdom
- Employment Type
- Permanent
- Salary
- £25313.00 - £26999.00 a year
support based on industry good practices. Main duties of the job The Service Support Administrator role will provide effective focused operational and change management support to all of our customers (internal and external) and ensuring complete customer satisfaction. This will be through managing service desk tickets, managing all aspects … resulting incidents or service requests and ensuring fully documented communication. The post-holder will support service operations using the incident management, problem management and request fulfilment processes, in line with Service Desk good industry practices. This will require good communication skills as you will be required ...