Rogerstone, Gwent, United Kingdom Hybrid / WFH Options
Hays Technology
IncidentResponse Analyst Permanent - 52k - 57k + strong benefits Location: Hybrid - South Wales Your new company I am looking to recruit an IncidentResponse Analyst to join a leader in the utilities space. The business have been investing in their cyber security and IT estate and are continuing to grow and enhance their security posture. The … mitigating threats, at a good time when the company is expanding and investing in its IT and cyber security estate. Working alongside the SOC, the primary responsibility of an incident responder is to rapidly investigate and document cybersecurity incidents within the organisation. Key parts of the role: Monitor and analyse network traffic, system logs, and other data sources to … identify potential security incidents. Investigate alerts and suspicious activity to determine if an incident has occurred. Contain affected systems and networks to prevent the incident from spreading. Implement temporary measures to mitigate the impact of the incident. Work with other teams, such as IT and security operations, to develop and implement a containment strategy. Analyse incident data More ❯
Newport, Gwent, United Kingdom Hybrid / WFH Options
Hays Technology
IncidentResponse Analyst Permanent - £52k - £57k + strong benefits Location: Hybrid - South Wales Your new company I am looking to recruit an IncidentResponse Analyst to join a leader in the utilities space. The business have been investing in their cyber security and IT estate and are continuing to grow and enhance their security posture. The … mitigating threats, at a good time when the company is expanding and investing in its IT and cyber security estate. Working alongside the SOC, the primary responsibility of an incident responder is to rapidly investigate and document cybersecurity incidents within the organisation. Key parts of the role: Monitor and analyse network traffic, system logs, and other data sources to … identify potential security incidents. Investigate alerts and suspicious activity to determine if an incident has occurred. Contain affected systems and networks to prevent the incident from spreading. Implement temporary measures to mitigate the impact of the incident. Work with other teams, such as IT and security operations, to develop and implement a containment strategy. Analyse incident data More ❯
Employment Type: Permanent
Salary: £52000 - £57000/annum £52k + bonus and benefits
Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom Hybrid / WFH Options
ERS
Major Incident & Problem Manager Grade: 4 Reporting to: Head of IT Service Management Location: Swansea About us IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to … help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs. The role We are seeking a proactive and experienced Incident and Problem Manager to take ownership of our Incident, Major Incident and Problem Management processes. This role is critical in reducing operational disruption, improving service reliability, and … recurrence. We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home. Key responsibilities Major Incident Management Own and manage the end-to-end Major Incident process, ensuring efficient and effective response, resolution, and communication. Act as the primary point of escalation during More ❯
Wales, Yorkshire, United Kingdom Hybrid / WFH Options
IQUW Group
Overview Job Description Major Incident & Problem Manager Grade: 4 Reporting to: Head of IT Service Management Location: Swansea About us IQUW is a speciality (re)insurer at Lloyd's (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and … help get under the skin of the most difficult insurance risks, helping build products to meet their customer's needs. The role We are seeking a proactive and experienced Incident and Problem Manager to take ownership of our Incident, Major Incident and Problem Management processes. This role is critical in reducing operational disruption, improving service reliability, and … recurrence. We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home. Key responsibilities Major Incident Management Own and manage the end-to-end Major Incident process, ensuring efficient and effective response, resolution, and communication. Act as the primary point of escalation during More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Anson Mccade
resilient digital world. You will act as a critical liaison between client stakeholders and internal operational teams, ensuring the delivery of world-class cyber security services. You'll drive incidentresponse coordination, lead vulnerability management efforts, and ensure service excellence through strategic oversight and hands-on technical engagement. What You'll Be Doing Serve as the key point … of contact and escalation for clients across SOC services. Coordinate incidentresponse activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee … of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with demonstrable risk-based prioritisation skills. Proven leadership in high-pressure, crisis-response situations. Strong client relationship management and stakeholder engagement skills. In-depth understanding of incidentresponse frameworks and operational delivery. Experience managing IDS/IPS technologies and security More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
for Identity and Privileged Access Management Provide architecture reviews for all new systems and major changes to existing ones Support the redevelopment and testing of the organisation's Security IncidentResponse Plan (across both IT and OT) Input into a 5-year rolling Enterprise Security Strategy, adapting to threat and technology changes Deliver regular KPI reporting aligned to More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Morson Talent
room staff-police constables, firefighters, paramedics, call handlers, dispatchers - to gather authentic operational requirements. Advise on how ESN integration and device deployment will impact day-to-day emergency operations, incidentresponse, and communications. Facilitate workshops, operational briefings, and site visits to observe current working practices and recommend improvements. Work with technical and service management teams to ensure devices … including devices and their interaction with control rooms (police, fire, ambulance) or in direct partnership with such teams in an operational capacity. Strong understanding of the realities of emergency response, including operational workflows, user priorities, and the pressures of live incidents. Skilled at capturing end-user requirements from diverse roles, from senior officers to frontline responders. Able to translate More ❯