3 of 3 Remote/Hybrid Microsoft 365 Jobs in Wales

solutions Proven experience in problem management, including investigation, prioritisation, root cause analysis and implementation of preventative actions Hands-on experience managing, deploying and supporting Microsoft Windows operating systems, Microsoft 365, Microsoft Office and Microsoft Azure Demonstrable experience researching and implementing new technologies to enhance … service delivery Strong knowledge of end user computing and IT infrastructure, with experience supporting enterprise environments Experience using Microsoft automation technologies, including Power Platform and PowerShell Benefits available that the Senior Solutions Engineer will receive Annual salary between £40,777 - £45,091 33 days of annual leave per year ...

effectively Provide remote support to staff and students Administer and maintain IT assets Set up and maintain IT hardware Support and troubleshoot software including Microsoft 365 and Adobe Connect Escalate issues to internal teams or third-party providers as required Maintain accurate records and documentation About … Previous experience in an IT support role (essential) Strong working knowledge of Windows 10/11 and Microsoft 365 Methodical and logical problem-solving skills Strong administrative skills and attention to detail Calm and empathetic approach to user support Ability to manage expectations and build professional relationships ...

security awareness, and accurate documentation. What you'll need to succeed Experience providing 1st line/service desk/helpdesk support Confident troubleshooting Windows, Microsoft 365, networking basics, and device issues Experience with Active Directory or other user account administration tools Awareness of IT security best practice ...