2 of 2 Remote/Hybrid Process Improvement Jobs in Wales

analysing problems, working with stakeholders and helping improve digital services? Are you working in a role such as testing, data, project support or operational improvement and considering your next step, or are you already a Business Analyst looking to develop further? Inspire People are partnering with the Driver … Vehicle Standards Agency (DVSA) to attract Business Analysts and individuals with strong transferable analytical skills to support the continuous improvement of nationally critical digital services across digital, platforms and cloud. Hybrid working across from multiple UK locations including Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham and Yeading. £35,663 (candidates ...

improvement. Incident & Problem Resolution: Drive post-incident reviews, ensuring vendors deliver high-quality RCAs, identify root causes, and implement effective preventive actions. Problem Management Process Oversight: Enforce best practices in problem management, ensuring rigorous RCA methodologies are followed by partners. Team Leadership & Line Management: Lead and manage a dedicated … strategies. Reporting & Recommendations: Provide IT leadership with comprehensive reports and actionable insights on vendor performance, incident prevention, problem resolution, and overall service quality. Continuous Improvement: Collaborate with the wider IT team to identify opportunities for process enhancements and lead initiatives to continuously improve incident and problem management disciplines. ...