4 of 4 Remedy Jobs in Wales

Desirable knowledge and experience: Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company ...

Desirable knowledge and experience: Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experienceITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company ...

Essentials Plus requirements. Coordinate remediation ownership across internal teams, managed service providers and third-party stakeholders. Raise, maintain and track vulnerability remediation tickets using Remedy or equivalent ITSM tools. Investigate unidentified asset ownership and resolve coverage gaps. Monitor remediation progress and maintain a clear audit trail of actions ...

site installations with PC Based front ends. Have understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate ...