1 of 1 Senior IT Engineer Jobs in Wales

Role: Senior IT Field Delivery Engineer Wales Location: Field-based (Wales) Contract Type: Permanent Salary Package: Competitive base salary plus large company benefits, a flexible benefits scheme, and two paid volunteering days per year Hours: 9:00 am - 5:30 pm, Monday to Friday Role Purpose: To attend various sites across Wales to provide IT support … line with agreed Service Level Agreements (SLAs). Please note: Security clearance, or a willingness to apply, will be required for this role. Key Responsibilities: Diagnose, repair, and maintain IT hardware (PCs, laptops, printers, and peripherals) across multiple sites. May also include basic support for servers, AV, telephony, and network infrastructure. Resolve operating system and application-related incidents in … performance indicators (KPIs) set for your role. Adhere to local site-specific fire, security, and health and safety regulations. Ensure all incidents are logged, updated, and closed on the IT service management (ITSM) tool within SLA. Keep up to date with new technologies and maintain relevant knowledge and skills. Participate in 24/7 rota cover (where applicable). More ❯