1 to 2 of 2 Technical Support Jobs in Wales with Remote Work Options

Lead Technical Support Engineer - £60,000 - £70,000 Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I m working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural view and more »

a forward-thinking company dedicated to championing emerging technologies. You’ll thrive and grow within your role as either a 2nd or 3rd line technical support engineer(our client are hiring for multiple positions at both levels) - resolving escalated queries efficiently, maintain top-tier customer service, manage customer more »