Technical Support
UK > Wales
The median Technical Support salary in Wales is £27,000 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 12 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 73 | 102 | 119 |
| Rank change year-on-year | +29 | +17 | +12 |
| Permanent jobs requiring a Technical Support | 7 | 19 | 9 |
| As % of all permanent jobs advertised in Wales | 0.67% | 0.93% | 0.55% |
| As % of the Job Titles category | 0.78% | 1.01% | 0.64% |
| Number of salaries quoted | 7 | 11 | 6 |
| 10th Percentile | £24,945 | £28,000 | £30,212 |
| 25th Percentile | £25,438 | £30,625 | £32,500 |
| Median annual salary (50th Percentile) | £27,000 | £32,500 | £40,000 |
| Median % change year-on-year | -16.92% | -18.75% | +48.15% |
| 75th Percentile | £30,225 | £35,000 | £47,500 |
| 90th Percentile | £31,770 | £45,000 | £48,750 |
| UK median annual salary | £33,000 | £33,500 | £37,500 |
| % change year-on-year | -1.49% | -10.67% | +15.38% |
All Permanent IT Job Vacancies
Wales
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Wales with a recognized job title | 901 | 1,889 | 1,411 |
| % of permanent jobs with a recognized job title | 86.55% | 92.60% | 85.83% |
| Number of salaries quoted | 519 | 1,286 | 806 |
| 10th Percentile | £23,504 | £26,250 | £26,391 |
| 25th Percentile | £26,250 | £32,500 | £35,000 |
| Median annual salary (50th Percentile) | £49,104 | £45,000 | £45,000 |
| Median % change year-on-year | +9.12% | - | -5.26% |
| 75th Percentile | £65,000 | £57,500 | £61,250 |
| 90th Percentile | £73,000 | £70,000 | £72,500 |
| UK median annual salary | £57,000 | £52,500 | £60,000 |
| % change year-on-year | +8.57% | -12.50% | - |
Technical Support
Job Vacancy Trend in Wales
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Wales.
Technical Support
Salary Trend in Wales
3-month moving average salary quoted in jobs citing Technical Support in Wales.
Technical Support
Job Locations in Wales
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Wales region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| North Wales | +7 | 3 | £25,875 | -13.75% | 4 |
| South Wales | +31 | 2 | £27,103 | -25.75% | 5 |
| West Wales | +8 | 1 | £29,944 | -7.87% | 1 |
| Mid Wales | - | 1 | £32,500 | - | 2 |
| Technical Support UK |
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Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Wales
For the 6 months to 12 May 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities in Wales by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: