Seven Sisters, West Glamorgan, United Kingdom Hybrid / WFH Options
Sky
Expertise: Demonstrating knowledge in networking architectures, protocols (e.g., SD-WAN, MPLS, VPN), WiFi standards, LAN, security frameworks (e.g., SASE, SSE), and voice services (e.g., VoIP). Support & Training: Providing technical support, responding to RFIs/RFPs, and training Account Managers and new starters. Collaboration: Working closely with internal teams to More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Comms support to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic Comms Helpdesk Engineer with experience in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the … engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and … repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of IP networks, TCP/IP and troubleshooting network related issues. Familiarity with IP PBX systems and their configuration Ability More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Comms support to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic Comms Helpdesk Engineer with experience in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the … engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and … repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of IP networks, TCP/IP and troubleshooting network related issues. Familiarity with IP PBX systems and their configuration Ability More ❯
