IT Service Improvement Managet
- Hiring Organisation
- Nigel Wright Group
- Location
- Wallsend, Tyne and Wear, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,819 - £77,083 per annum
services are delivered, helping to establish consistent service standards, improve user engagement and identify opportunities to increase efficiency through automation and AI-enabled solutions. Working closely with senior technology leaders, you will lead a team focused on service improvement initiatives whilst partnering with stakeholders across the organisation to understand … operational improvements. Familiarity with AI, with experience of workflow automation or low-code platforms such as Power Platform, Power Automate or similar technologies. Experience working with service management platforms such as ServiceNow or equivalent ITSM tools. Strong stakeholder management skills with the ability to influence at all levels ...