On-Site IT Support Engineer Walsall£30,000-32,000 (Depending on experience) REED Technology are recruiting on behalf of an organisation seeking a proactive and customer-focused On-Site IT Support Engineer (1st/2nd line) to join their dedicated IT Services team based in Walsall.This is an exciting opportunity to join a fast-paced environment where you … telephony systems. Manage hardware deliveries, storage, and disposal in accordance with company procedures. Perform PC imaging, equipment repairs, and device recycling tasks. Maintain accurate records of incidents, assets, and service requests via the service management tool. Administer user accounts and security access using Microsoft Active Directory. Work with Microsoft Intune and basic PowerShell scripts (desirable). Travel to … other UK sites as required (full UK driving licence essential). Experience Experience in a service desk or IT support role. Strong working knowledge of Windows 11, Microsoft 365, and Active Directory. Good understanding of LAN/WAN, TCP/IP and general networking principles. Familiarity with mobile device management (Microsoft Intune preferred). A passion for IT and More ❯
Business Analyst (12 Month FTC) Location Walsall Package Competitive As a successful Business Analyst with Echo Managed Services, you’ll be joining our UK based service and implementation team reporting to the Consulting Manager. Your time will be split between our Walsall HQ and clients' sites in the UK and worldwide. With support from our product and data experts … we know about utility billing, software delivery, product implementations and more Who we are: Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customerservice solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part … to existing and potential clients and support its successful implementation Ability to understand, learn, maintain, support and develop two billing systems Ability to identify product changes required to meet customer needs Work closely with clients to hold workshops and capture requirements Responsible for the capture, interpretation, prioritisation and delivery of user stories/requirements and refinement of the client More ❯
collaboration, integrity, and continuous improvement, we want to hear from you! Who we are: Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customerservice solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part More ❯
