trade colleagues and working hand in hand with repairs planners to maximise the overall productivity of the team with the key objectives of reducing customer lead in times and achieving high levels of customer satisfaction. Youll need to thrive working in a fast paced, busy environment and be … able to manage and prioritise a varied workload, from managing colleagues, to responding to customer enquiries, to solving materials and transportation availability issues and much, much more Whilst a BTEC/HNC in Building Studies is desirable, this isnt essential for the right person, and consideration will be given … and retains talent. Through the People Strategy we take every opportunity to embed our values to ensure that our colleagues give the best possible service to our customers, communities and each other. Equality, diversity and inclusion It is important to us that we have a diverse workforce, representative of more »
the company's objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customerservice Accountable for the project plan Providing accurate project progress on a weekly basis Utilising capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. Experience required for the Project Engineer position Excellent written & verbal communication skills Excellent competency levels in more »
as driven by the plan. This is a development role which includes training on ITIL4 processes, communication tools including Microsoft Teams and telephony systems. Customer facing skills are a priority and the role holder will need to forge excellent working relationships with colleagues across the business. The development role … includes exposure to additional roles in IT such as Infrastructure, IT Security, Application Development and Service Delivery Management. Main job responsibilities: This role is responsible for supporting whg colleagues and the IT systems they use, providing technical support of colleague devices including laptops, tablets, and mobile phones. You will … learn how to configure and maintain Active Directory, install software applications, and triage tickets raised with the IT Service Desk. You will work alongside our IT Technicians in the Service Desk team aligned to ITIL principles, providing support for all IT systems used by colleagues in the business more »
FRENCH SPEAKING CUSTOMERSERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £29,000 PER ANNUM People Solutions are hiring a French Speaking CustomerService Advisor to join our prestigious, multi site client based in Norton Canes! The successful applicant will need to speak fluent French as … salary Generous contributory pension scheme Day to Day Duties Manage and respond to incoming calls, emails, and online chats Strive to deliver world class customerservice Develop technical and product knowledge Manage customer order portals, pricing updates and export administration Essential Skills Fluency in spoken and written … Nationals who speak French as their first language Assisting French Nationals with the ordering of our client's products Experience in a telephone-based customerservice role Excellent communication skills with a calm, composed manner with a positive, ‘will-do' attitude Customer Relationship/customer account more »
This is a great opportunity to join the team as a CustomerService Apprentice at Orbital 10. We are looking to become the largest employer of Neurodiverse people in the country. Showing everybody, how it should be done. For this reason, we are currently only taking on students … who are Neurodiverse. Role While working as a customerservice apprentice, your day-to-day role will involve the following tasks: Answering customer phone calls with a polite and professional demeanour Raising support tickets and accurately assigning them to the appropriate tier for resolution Serving customers in … our shop, which includes: Understanding customer inquiries and providing accurate answers Recommending the right products based on customer needs Processing customer transactions efficiently Any other task or responsibility in line with the role Training CustomerService Level 2 Practitioner Apprenticeship Standard Weekly off-the-job more »
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customerservice and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »