Technical Support Engineer
Walsall, West Midlands, United Kingdom
HomeServe
user with particular focus on desktop support. The TSE is a role that has a wide breadth of knowledge and the role older should actively seek to acquire new skills within the role. There is plenty of scope to progress - an expert in the role will be adept at everything from Access Management to helping users at the first … and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed. Use technical experience, tools and skills to identify common issues/trends and make recommendations for service improvements regarding training, technical fixes, process and communication. The TSE should collaborate with other teams in Tech and … and guidance on all IT services available, particularly Tier 1 services. Working with a can do attitude as part of the wider team, actively strive to improve services and skills in line with the skills matrix to ensure you have a good and ever improving breadth and depth of understanding for all elements of the role. This is More ❯
Employment Type: Permanent
Salary: £35,000
Posted: