2 of 2 Applications Support Analyst Jobs in Warrington

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist team supporting a range of new and heritage applications across the Enterprise. The focus of the role is an Applications Support rather than IT Infrastructure. Experience of working in this capacity is essential. Applications Support Analyst Role and Responsibilities: - Provide technical triaging … and 2nd line applications support across the business - Ensure that the correct priority and severity are assigned to all applications issues - Work with colleagues across Technical and Service Management teams to leverage the necessary skills for fault resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage fully with internal More ❯

efficiently, and ensuring continued access to cash for the millions of people that depend on it. To find out more you can visit our website. Job purpose The Application Support Analyst is responsible for supporting, maintaining, enhancing and upgrading the business applications, ensuring the applications meet the expected service levels. This role requires an … individual that is flexible, adaptable and focused on providing excellent, business-critical support for the Vaultex applications that underpin the successful running of the operation. Main responsibilities Taking ownership of, managing and resolving queries and incidents allocated to the team. Maintaining accurate documentation of incidents, requests, resolutions, and procedures. Providing timely and efficient support across … initiatives. Collaborate with other departments to improve cross-functional communication. Provide technical assistance and training to users on various software applications and tools Take part in the Application Support team meetings, providing constructive feedback to other team members. Knowledge, skills and experience required: Experience working in an Application Support Team. Experience working in an ITIL More ❯