Commercial Manager-Migrations (1 year FTC)
warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
TalkTalk
closely with key stakeholders across the business to accelerate the rollout of Full Fibre (FTTP) to its customer base. This role will oversee the business case development, end-to-end commercial execution and base management plans for a large-scale migration programme, ensuring a smooth customer transition whilst maximising profitability and reducing customer churn. Support … execution of commercial strategy for network migration programme, ensuring controls in place to track and recognise key KPIs across upsell conversion, profitability, customer retention and NPS Creation of business cases, working with Finance team on financial modelling, and monitoring of commercial opportunities and risks Analyse, define and select optimal customer cohorts for migration campaigns Develop promotional offers and … clear guardrails for business use of these, to drive campaign conversion whilst protecting margin Analyse the performance of all customer campaigns post-launch, providing recommendations to maximise future performance Act as the commercial link between network programme and wider transformational initiatives, proactively spotting synergies/efficiencies Work collaboratively with cross-functional programme team across Finance, Operations, Product, Marketing More ❯
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