area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »
area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in more »
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line … Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core Network Switches Desired more »
ITSupport Engineer (MSP) Role - ITSupport Engineer Location - Warrington Salary - £25,000 - £30,000 My client, an award-winning Managed Service Provider based in Warrington, is looking for an ITSupport Engineer to join their team! This role offers an exciting opportunity to … work in a friendly, but challenging, environment whereby you will be highly appreciated. Key Duties and Responsibilities: Log, process and manage support tasks from all sources: calls, emails and tickets. Provide triage and advice to clients, following defined escalations paths, as appropriate. Resolve support cases and record all more »
